|Free | Monthly payment||Quote-based|
Drift.com is a robust, conversation-driven live-chat messaging platform.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|English, Dutch, Polish, Turkish, Swedish||English, Dutch, Polish, Swedish|
| 3 Copley Place, 7th Floor|
| Tampa, Florida|
Drift offers a basic free plan, and three enterprise pricing plans for larger teams. Here are the details:
Basic Live Chat – Free
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
|Leadpages, Vidyard, Rapidminer|
Drift.com integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
|Learn more about Drift pricing||Learn more about VICIdial pricing|
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In case you are still having second thoughts about which product will work best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular each app is and how big is its online presence.For instance, if you check VICIdial LinkedIn page you’ll learn that they are followed by 13 people. In case of Drift the number of followers on their LinkedIn page is 2278.