|Quote-based||Monthly payment | Quote-based|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers.
|List of Features|
List of Features
|+1-888-894-8424||415 800 3497|
|Kiravans, ShoeMe, RIBA Bookshops|
| Tampa, Florida|
|John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
VICIdial integrates with the following business systems and applications:
CustomerSure integrates with most CRM systems as well as
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
The tool offers a 14-day free trial on all plans.
For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.
|Learn more about VICIdial pricing||Learn more about CustomerSure pricing|
Page last modified
Both VICIdial and CustomerSure were tested by a team of independent SaaS experts who carried out a thorough examination of all core elements of each software. Their total rating was prepared using our unique SmartScore system that calculates a separate partial score to each factor such as: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a software prior to calculating its final score.