Compare Creative Social Intranet vs. VICIdial

When choosing the right Communications Software for your firm it is recommended that you examine the features, rates, along with other critical info regarding the product and vendor. Here, you are able to see the similarities and discrepancies between VICIdial (overall score at 8.0 and user satisfaction at 96%) and Creative Social Intranet (overall score at 8.0 and user satisfaction at 96%). It's also possible to check their unique details, like functions, plans, pricing, terms and conditions, etc. Similarly, read the terms thoroughly for information on hidden costs, such as, installation, separate support plan, upgrade fees, storage fees, and other similar charges. Users who don't have much time or could use a Call Center Software advice from our team may want to take a look at these top choices for the current year: RingCentral, Freshcaller, Five9.
Software

Creative Social Intranet

VS

VICIdial

VS

Creative Social Intranet screenshot VICIdial screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

96% ?

Pricing

Pricing

by quote

free

Pricing Model

Pricing Model

Quote-based Quote-based
Full Review

Full Review

General Description

General Description

Creative Social Intranet is a communication application that connects employees and departments together, enabling the cultivation, discussion, and growth of concepts and motivation.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Easy Links
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone No.

Phone No.

+91-99300-03939 +1-888-894-8424
Available Integrations

Available Integrations

LDAP

Okta
Gmail
IBM
DropBox
Google Drive
Apple Mail
Microsoft Outlook
Microsoft Excel
Microsoft Office 365
Microsoft Exchange
Slack
Atlassian HipChat
Box
iOffice
Aruba Networks
Jira
Zapier
Salesforce

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Creative Social Intranet pricing Learn more about VICIdial pricing
Languages

Languages

English, Chinese, German, Hindi, Japanese, Spanish, French English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
List of Features

List of Features

Creative Social Intranet FEATURES

  • Share Videos
  • Publish News
  • Internal Branding
  • Mobile Responsive
  • Schedule Calendars
  • Holiday calendar planner
  • Post Announcements
  • Write and Share blogs
  • Internal Chat
  • Image gallery
  • Advanced Search
  • Bookmarks
  • Employee directory
  • Employee profile
  • Employee recognition Peer to Peer, Manager to Subordinate, Subordinate to Manger
  • Employee rewards
  • Employee recommendations
  • Employee certifications
  • Employee skill tagging
  • Tags
  • Meeting room booking system
  • Asset booking system
  • Page sharing
  • Groups / Communities
  • Local news & activity feed
  • Security permissions
  • Group Forums
  • File uploading
  • File sharing
  • Shout-outs
  • Tailored profile pages
  • Activity streams
  • Comments
  • Notifications
  • Likes
  • Microblogging
  • @mentions
  • Content publishing
  • Custom Top menu links
  • Inbuilt HTML editors
  • Left menu navigation
  • Friendly URLs
  • Document library
  • Document editing
  • Visual preview
  • Version history
  • Export content and files
  • Document search
  • Task updates/ Work reports / project management
  • Analytics, Real time metrix
  • Chat bots
  • Elearning
  • Gamifications

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Pricing Plans

Pricing Plans

Contact Creative for enterprise pricing information and other product details on Creative Social Intranet. You can also submit a request for a demo to see if the software is a perfect fit for your business.

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Popular Customers

Popular Customers

HCC, Westside, Zydus Cadila, CSIA
Contact Address

Contact Address

130, Damji Shamji Industrial Estate, L.B.S Marg,
Vikhroli (West) – Mumbai
India
Tampa, Florida
USA
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Contact Email

Contact Email

sales@creativewebmall.com sales@vicidial.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you continue having second thoughts about which product will work best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how big is its online presence.For instance, if you check VICIdial LinkedIn profile you’ll learn that they are followed by 13 people. In case of Creative Social Intranet the number of followers on their LinkedIn page is 267.