get listedCompare VICIdial vs. CrazyCall
Finding the appropriate Customer Support Software product is as simple as contrasting the solid and low functionalities and terms offered by VICIdial and CrazyCall. Here it's also possible to match their overall scores: 8.0 for VICIdial vs. 8.4 for CrazyCall. Or you can verify their general user satisfaction rating, 96% for VICIdial vs. 100% for CrazyCall. We suggest that you put some effort and study their unique features and determine which one is the better alternative for your business. Likewise, remember to factor in your company’s or industry’s unique case, for example, a multilingual solution for a global company or a mobile platform to help you work on the go. We are aware that not all companies have the time to try out a large number of various products, so we created a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: RingCentral Contact Center, Freshcaller, Five9.  |  | ||
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| Pricing Details | |||
Score | Our Score 8.0 | Our Score 8.5 | |
| Client Satisfaction | |||
Client Satisfaction | Client Satisfaction 96% | Client Satisfaction 100% | |
| Cost | |||
Cost | free | $11 | |
| Pricing Type | |||
Pricing Type | Quote-based | Free | Monthly payment | Annual Subscription | Quote-based | |
| Complete Review | |||
Complete Review | |||
| General Info | |||
General Info | VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX. | CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world. | |
| Easy Links | |||
Easy Links | |||
| Pricing Details | |||
Pricing Details | Learn more about VICIdial pricing | Learn more about CrazyCall pricing | |
| Company's Address | |||
Company's Address | Tampa, Florida USA | Four Embarcadero, Suite 1400, PMB #60 San Francisco, CA 94111 USA | |
| Pricing Plans | |||
Pricing Plans | VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website. | CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company: Starter –$11/user/month
Team – $22/user/month
Professional – $45/user/month
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| Vendor Email | |||
Vendor Email | sales@vicidial.com | info@crazycall.com | |
| Supported Integrations | |||
Supported Integrations | VICIdial integrates with the following business systems and applications:
| Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration. | |
| Phone Number | ||||||||||||
Phone Number | +1-888-894-8424 | +1(415) 366-1222 | ||||||||||
| Features | ||||||||||||
Features | VICIdial FEATURES
| CrazyCall FEATURES
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| Languages | ||||||||||||
Languages | English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish | English, Polish | ||||||||||
| Popular Clients | ||||||||||||
Popular Clients | Play, Energa, Orange | |||||||||||
| Devices Supported | ||||||||||||
Devices Supported |
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| Available Support | ||||||||||||
Available Support |
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| Types of Clients | ||||||||||||
Types of Clients | Small Business | Large Enterprises | Medium Business | Freelancers | Small Business | Large Enterprises | Medium Business | Freelancers | ||||||||||
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Training| Compare Products | |||
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| Popular Alternatives | |||
Popular Alternatives | Product name Score | Product name Score | |
| QUICK LINKS | |||
QUICK LINKS | |||
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Every time you select a software that you are sure will be an actual asset for your business you shouldn’t simply focus on what professionals have to say about it. In many cases individual experience with the product will vary, depending on specific preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable overview of how actual users of VICIdial and CrazyCall estimate their experience with the product. Our algorithm is based on detailed analysis of product appearances on other websites, social media and blogs, so you are going to receive a comprehensive and credible overview of what other users think about every software. In this example VICIdial has a total satisfaction rating at 96% while for CrazyCall 100% of people claim they had an enjoyable experience with it.
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