Compare VICIdial vs. ConvosoWith various functions, pricing, details, and more to check, choosing the right Customer Support Software for your organization is tough. Nevertheless making use of our system, you can easily match the functions of VICIdial and Convoso together with their general rating, respectively as: 8.0 and 8.3 for overall score and 96% and 100% for user satisfaction. You can also compare them feature by feature and see which program is a more suitable fit for your business. Keep in mind to use a trial version first prior to getting a plan to get a firsthand experience how the software can benefit you in real scenarios. At this time, the top services in our Call Center Software category are: Five9, CallTrackingMetrics, Freshcaller.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Convoso is an all-in-one cloud hosted communications solution that makes contact centers more productive and enjoyable for everyone.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
| Tampa, Florida|
| 0950 Warner Center Lane, Building A|
Woodland Hills, CA 91367
|Prime Lending, Iconic Partners, ScanDigital.com|
|List of Features|
List of Features
|Learn more about VICIdial pricing||Learn more about Convoso pricing|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
VICIdial integrates with the following business systems and applications:
Convoso’s open API provides powerful integration capabilities with any 3rd party CRM system
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Page last modified
When you select a service that you are sure will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. In many cases individual experience with the software will vary, depending on your own goals and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you an immediate impression of how actual users of VICIdial and Convoso evaluate their experience with the service. Our system is built around advanced analysis of product appearances on other websites, social networks and blogs, so you are going to receive a full and reliable overview of what other clients think about every service. In this example VICIdial got a total satisfaction rating at 96% while for Convoso 100% of users express they had an enjoyable experience with it.