Compare VICIdial vs. CommunifireWhen looking for the right Customer Support Software for your business it is recommended that you examine the functions, prices, as well as other important details about the product and vendor. Here, you can check the similarities and discrepancies between VICIdial (overall score at 8.0 and user satisfaction at 96%) and Communifire (overall score at 6.7 and user satisfaction at 100%). You can also look at their specific modules, like services, plans, rates, terms and conditions, etc. What is more, analyze the terms thoroughly for information on hidden costs, such as, setup fees, independent customer service, upgrade fees, storage fees, and other similar charges. Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions that you can find out there, but among them these three caught our special attention: Freshdesk, Five9, CallTrackingMetrics.
|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
|Toyota, Bravo, Dannon, Whirlpool, Edwards|
VICIdial integrates with the following business systems and applications:
|List of Features|
List of Features
| Tampa, Florida|
|San Diego, CA|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Details about Communifire cost are given below:
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, China, Germany, India, Japan|
|Learn more about VICIdial pricing||Learn more about Communifire pricing|
Page last modified
All the data, details and statistics that we provided in this table were collected from official company websites, advertising resources available online, real-life experience from real customers as well as our own direct use of each product by a professional reviewer. We put a lot of effort to comprehensively analyze each app, as a result we not only examine it internally, but we also correlate our results with experiences of other members from the B2B community.