|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
VICIdial integrates with the following business systems and applications:
|English, Dutch, Polish, Swedish||English|
|Types of Support|
Types of Support
| Tampa, Florida|
|San Diego, CA|
|Learn more about VICIdial pricing||Learn more about Communifire pricing|
|Toyota, Bravo, Dannon, Whirlpool, Edwards|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Details about Communifire cost are given below:
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space
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In the event you continue having doubts about which solution will work best in your case it might be a sound idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular each product is and how large is its online presence.For instance, if you analyze VICIdial LinkedIn account you’ll find out that they are followed by 13 users. In case of Communifire the amount of followers on their LinkedIn page is 0.