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Compare BigMarker vs. VICIdial

Finding the most effective Communications Software for your business is crucial to improving your company’s effectiveness. In our platform, it's easy to examine various solutions to see which one is the most suitable software for your needs. Here you can match VICIdial vs. BigMarker and look at their overall scores (8.0 vs. 8.8, respectively) and user satisfaction rating (96% vs. 100%, respectively). Additionally, you can study the specifics of rates, terms and conditions, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, select the software that allows you to change the features and subscription plan to address your company growth or lack of it. As of now, the most popular services in our Call Center Software category are: RingCentral Contact Center, Five9, Freshcaller.
Product

BigMarker

VS

VICIdial

VS

BigMarker screenshot VICIdial screenshot
Pricing Details

Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

96% ?

Price

Price

$29

free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

Overview

Overview

BigMarker's cloud-based webinar platform provides webinar hosting for up to 1,000 attendees, with no downloads required, featuring HD audio and video conferencing, screen sharing, and recording.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Easy Links
Pricing Details

Pricing Details

Learn more about BigMarker pricing Learn more about VICIdial pricing
Available Languages

Available Languages

English English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Cost Details

Cost Details

BigMarker offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $29/month (monthly and annual billing)

  • 25 Attendees
  • Schedule Unlimited Webinars
  • HD Video & Screen Sharing
  • One-click Meetings
  • Your Own Channel
  • No Downloads or Plugins
  • Custom Branding
  • Sell Tickets to Paid Webinars
  • Recording
  • Charge for Recording Access
  • Automated Webinars
  • Reporting & Analytics
  • Live Tweet Your Webinars
  • Polling
  • Q&A
  • Custom Registration Forms
  • Host From Your Website
  • Emails & Automated Reminders
  • iOS & Android Apps
  • Telephone Dial-in
  • Over 500 integrations
  • Boost Your Attendance

Plus – $59/month or $49/month (annual billing)

  • All Features
  • 100 Attendees

Elite – $189/month or $149/month (annual billing)

  • All Features
  • 500 Attendees

Summit – $379/month or $299/month (annual billing)

  • All Features
  • 1000 Attendees

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Customer Support

Customer Support

Phone
Training
Phone Live Support
Ticket Training
Contact No.

Contact No.

+1-888-259-9232 +1-888-894-8424
Company Email

Company Email

sales@bigmarker.com sales@vicidial.com
List of Features

List of Features

BigMarker FEATURES

  • Schedule Unlimited Webinars
  • HD Video & Screen Sharing
  • One-click Meetings
  • Your Own Channel
  • No Downloads or Plugins
  • Custom Branding
  • Sell Tickets to Paid Webinars
  • Recording
  • Charge for Recording Access
  • Automated Webinars
  • Reporting & Analytics
  • Live Tweet Your Webinars
  • Polling
  • Q&A
  • Custom Registration Forms
  • Host From Your Website
  • Emails & Automated Reminders
  • iOS & Android Apps
  • Telephone Dial-in
  • Over 500 integrations

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Prominent Clients

Prominent Clients

Panasonic, GoDaddy, Accenture
Supported Integrations

Supported Integrations

BigMarker integrates with over 500 business systems and applications, including:

  • MailChimp
  • Salesforce
  • HubSpot
  • YouTube
  • Twitter

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Vendor's Address

Vendor's Address

223 W. Erie St., Suite 4E
Chicago, IL 60654
USA
Tampa, Florida
USA
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t expect just a wide range of features and adjustable pricing packages from a popular Communications Software. Almost as crucial as core features is a quality customer support. You want to make sure that when you have any questions about VICIdial or BigMarker, or you struggle with some problems, or maybe you’ll need to request a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from personal training or at the very least an FAQ you can use.