|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.
AzureDesk Plus – $16/user per month or $12/user per month (billed annually)
| Tampa, Florida|
| 3111 New Jersey 38 #11-323|
Mount Laurel, New Jersey 08054
VICIdial integrates with the following business systems and applications:
AzureDesk integrates with the following business systems and applications:
Developer API is also available to connect this system to a variety of applications and business systems.
|Types of Support|
Types of Support
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
|Learn more about VICIdial pricing||Learn more about AzureDesk pricing|
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Both VICIdial and AzureDesk were tested by a group of reliable B2B experts who carried out a detailed analysis of all important elements of every app. Their final score was prepared with unique SmartScore algorithm which provides an individual partial score to each component such as: main features, client support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a business so we make sure we pay attention to all aspects of a app before giving it a final score.