What is better Viber or isLucid? You can use our scoring system to give you a general idea which Communications Software product is better for your company. For overall product quality, Viber attained 8.7 points, while isLucid gained 8.0 points. Meanwhile, for user satisfaction, Viber scored 98%, while isLucid scored 95%.
Details about their features, tools, supported platforms, customer support, plus more are available below to help you get a more precise analysis. Don’t forget to purchase only the tools that you need so as not to waste resources for tools that you won’t be using.
We know that not all people have enough time to test a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Communications Software category are: Slack, monday.com, RingCentral.
Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:
India
Mobile – 2.3¢ per minute
Landline – 2.3¢ per minute
USA
Mobile – 1.9¢ per minute
Landline – 1.9¢ per minute
UK
Mobile – 5.9¢ per minute
Landline – 1.9¢ per minute
Russia
Mobile – 9.5¢ per minute
Landline – 4.9¢ per minute
Brazil
Mobile – 19.0¢ per minute
Landline – 2.1¢ per minute
China
Mobile – 1.3¢ per minute
Landline – 1.3¢ per minute
Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.
Promotional Stickers
Official Public Chats
Service Messages
Official Public Chats
Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.
Service Messages
With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.
isLucid offers 4 subscription plans, Daily Stand Up, Team, Sales, and Enterprise. All plans include a 30-day, money-back guaranteed free plan for you to get started with. Here are its plans.
Daily StandUp – $119/month
20 meetings/month
Meeting minutes transcription
Speaker identification
Support for 20+ languages and dialects
Integration with Atlassian Jira, Azure DevOps, MS Planner
Automatic tasks, summaries, and To Do’s creation
Industry-leading security and privacy
Custom dialects per attendee
Pre-built meeting agenda templates
Transcription highlights made by voice
Live ML Recommendations
Automatically stored tasks and meeting minutes during the meeting
Custom geographical region for data storage (EU or US)
Summaries in docx for emailing to participants
1 onboarding session + 1 training session
Email and live chat technical support
Team – $239/month
All of Daily Stand Up features PLUS:
Up to 50 meetings/month
Integrations with over 3,000 task and customer management software via Zapier
Sharing meeting history with people who didn’t attend
Notify team members of your conversation on identified tasks and items from the meeting minutes
Sales – $549/month
All of Team features PLUS:
Up to 150 meetings/month
Customizable and branded Meeting minutes format
Customized task creation adapted to your workflow and stored where you need it
Integration with most project management software/ATS systems via Zapier
Data storage on your company azure account (optional)
Deployed solution on your company Azure accoun
Azure and client-managed data encryption/decryption keys
1 onboarding session + up to 3 training sessions
Dedicated Customer Success Manager
99.5% SLA
Enterprise – by quote
All of Sales features PLUS:
Custom regions for deployment
Custom number of meetings per month
Option to run all isLucid services on your Azure cloud infrastructure with per-seat-based pricing
Custom direct integrations with the software you use (CRM/ATS/ERP)
Customizable Data Processing Agreements under the GDPR
Dedicated Customer Success Manager for overall support
Every time you research various Communications Software software you shouldn’t just look at their features list and available pricing packages. Pay attention to the fact that the software should be adjusted to your work processes and company so the more flexible their offer the better. Check which OSes are supported by Viber and isLucid and be certain you will get mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, as this could be a key element for many companies.
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