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Compare xSellco Helpdesk vs. Vibe

You have such a wide range of CRM Software solutions in today’s market that picking the right product is often difficult. On our comparison page, you can actually evaluate the features, stipulations, available plans, and more details of Vibe and xSellco Helpdesk. It’s also possible to examine their score (8.0 for Vibe vs. 8.8 for xSellco Helpdesk) and user satisfaction level (97% for Vibe vs. 100% for xSellco Helpdesk). The scores and ratings offer you a solid idea how both these software products perform. Additionally, check if the solution can integrate with the company’s current business apps to promote greater productivity. Users who don't have much time or could use a CRM Software recommendation from our team might want to take a look at these top choices for the current year: HubSpot CRM, Salesforce CRM, Freshdesk.
Software

xSellco Helpdesk

VS

Vibe

VS

xSellco Helpdesk screenshot Vibe screenshot
Pricing Details

Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Pricing

Pricing

$79

free

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Free | Quote-based
Full Review

Full Review

Product Info

Product Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Vibe adds contextual information to your leads and customer list in your CRM and customer support systems.
Useful Links
Available Integrations

Available Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Vibe works with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Pipedrie
  • Google Chrome
  • Mac OS
  • Apple iOS
  • Microsoft Outlook
  • Mozilla Firefox

Vibe also offers a custom cleanse service in which data is delivered in formats that can be imported directly into any CRM / Marketing  / Customer Support systems.

Pricing Details

Pricing Details

Learn more about xSellco Helpdesk pricing Learn more about Vibe pricing
Customer Support

Customer Support

Phone
Ticket Training
Phone
Email Address

Email Address

support@xsellco.com hello@vibeapp.co
Company's Address

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
Startup Village, Kalamasserry,
Kochi, Kerala 683503, India
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Vibe is a free sourcing and public data collection tool for contacts. An enterprise edition for businesses is available. Contact Vibe directly for more details on pricing for that edition.

Prominent Clients

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage ZenDay, Innovation eXperience, Live and Breathe
Languages Supported

Languages Supported

English English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
Contact No.

Contact No.

+1 917-688-2333 +91 99616 51525
List of Features

List of Features

xSellco Helpdesk FEATURES

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Vibe FEATURES

  • Data Collection and Aggregation
  • CRM Data Cleansing and Appending
  • Fast and Accuate People Research
  • Integration with Pipedrive, Zendesk, and Salesforce
  • Compatible with popular browsers and operating systems
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you test various CRM Software software you shouldn’t just study their list of features and offered pricing packages. Consider that the software must be adjusted to your requirements and team so the more flexible their offer the better. Find our what OSes are supported by Vibe and xSellco Helpdesk and make sure you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, because this may be a key element for many businesses.