VeloCITY 365
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built on Microsoft Dynamics 365 and Azure
- Self-Service, mobile-enabled citizen portal
- Duplicate detection
- Robust knowledge base capabilities
- Esri integration for mapping and geo-location
- Quick and easy roll out for new service request types
- Automatic routing of service requests
- Automatic escalations based on service level agreements
- Versatile reporting functionality
- Configurable security and access to system functions and data
- Optional mobile application
- Ideas/Crowdsourcing
- Discussion Forums
- Issues
- Blogs
- Events
- Polls
- Surveys
- SMS & Email Notifications
- User Profile Management
- Web Forms
- Permits, Licensing & Inspections
Pricing Info
Pricing Info
Contact Adoxio for enterprise pricing information and other product details on VeloCITY 365. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
VeloCITY 365 integrates with the following business systems and applications:
- Payment Gateways
- Power BI
- ESRI
- SharePoint
- Microsoft Dynamics
- AZURE Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
City of Brampton, Elections Saskatchewan, Hillsborough Country
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests.
Company Email
sales@adoxio.com
Contact No.
Company's Address
Adoxio
240 Richmond Street W
Suite 4-131, Toronto, ON
CANADA M5V 1V6
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ChatBOT (Conversational Engine)
- ChatBOT Analytics – Reporting
- VoiceBot
- Cognitive Contact Center (3C)
- Chat
- Audio/Video Chat
- Real-Time Collaboration
- Real-Time Sharing
- Recording
- Email and SMS
- Web Call Back
- Conversational and Social interface
- Persistent Chat
- Mobile & Web Messaging
- IOT Assisted Service
- Proactive Engagement
- Outbound Engagement
- Web Customer Care
- Expert Advisor
- Voice2Chat
- Customer onboarding
- Customer Centricity
- External Contact Center or CRM Connectors
- Kiosk
Pricing Info
Contact Eudata for their enterprise pricing information and other product details.
Integrations
Eudata integrates with the following business systems and applications:
- Cisco
- Genesys
- Avaya
- Enghouse
- Asterisk
- Salesforce
- Amazon Echo
- Skype
- Skype for Business
- FB Messenger
- Telegram
- Expert System Cogito
- Google Dialogflow w MS Luis
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Ecobank, Accenture, UniCredit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.
Company Email
info@eudata.com
Contact No.
Company's Address
Eudata
Via M.Gioia 55/C - 20124
Milano
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Both VeloCITY 365 and Eudata were tested by a group of reliable SaaS experts who prepared a detailed study of all important elements of every solution. Their ultimate score was calculated by means of unique SmartScore algorithm that calculates a separate partial score to every element including: main functionalities, client support, mobile support, security, customer satisfaction and media presence. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a service prior to giving it a final rating.
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