Compare Freshsales vs. Veeva CRM

If you’re having a hard time deciding on the best CRM Software product for your circumstances, try to do a comparison of the available software and determine which solution offers more advantages. For example, here you can compare Veeva CRM (overall score: 8.9; user rating: 100%) vs. Freshsales (overall score: 9.5; user rating: 95%) for their overall performance. It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the possibility of finding the right product for your company. Pay attention to other factors of the software such as ease-of-use, flexibility, scalability, and pricing options. Currently, the most popular solutions in our CRM Software category are: Freshsales, Freshdesk, HubSpot CRM.



Veeva CRM


Freshsales screenshot Veeva CRM screenshot
Pricing Page

Our Score

Our Score

9.7 ?

Our Score

8.9 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

100% ?




by quote

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Description

General Description

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
The first fully integrated multi-channel CRM solution designed for life sciences industry.
Quick Links
Devices Supported

Devices Supported

Popular Clients

Popular Clients

Eli Lilly, GenomeDX, Lundbeck
Contact Email

Contact Email
Contact Address

Contact Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
4637 Chabot Drive, Suite 210
Pleasanton, CA 94588


Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports


  • Pre-built integrations
  • Mobility
  • Extensibility
  • Unlimited customizations
  • Unlimited custom appsWorkflow and approval automation
  • Report history tracking
  • Enterprise territory management
  • Profiles and page layouts and record types
  • Custom app development
  • Integration via web service API
  • Customizable dashboards
  • Role permissions
  • Multichannel built in
Pricing Info

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Veeva CRM plans are available by quote only.

Supported Integrations

Supported Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

  • Aktana
  • Knipper
  • medidata
  • QPharma
  • TerrAlign
  • Other Veeva suite of products developed by two major groups: software and content providers
Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Veeva CRM pricing
Support Types

Support Types

Phone Live Support
Ticket Training
Ticket Training
Contact Phone

Contact Phone

+1-866-832-3090 1 925 452 6500
Languages Supported

Languages Supported

English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish English
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
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Popular Alternatives

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Both Veeva CRM and Freshsales were reviewed by a panel of independent SaaS experts who prepared a full study of all crucial elements of each software. Their ultimate rating was calculated with unique SmartScore system that provides an individual partial score to every component including: main features, customer support, mobile support, security, customer satisfaction and market presence. We know useful features are not the only aspect important to a company so we make an effort to pay attention to all sides of a solution prior to calculating its final rating.