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Compare VanillaSoft Sales CRM vs. JitBit HelpDesk

You have such a wide range of CRM Software solutions in today’s state of that industry that choosing the right product can be frustrating. On our comparison page, we let you assess the functions, pricing conditions, available plans, and more details of VanillaSoft Sales CRM and JitBit HelpDesk. You can compare their score (7.9 for VanillaSoft Sales CRM vs. 8.5 for JitBit HelpDesk) and user satisfaction level (100% for VanillaSoft Sales CRM vs. 100% for JitBit HelpDesk). The scores and ratings provide you with a general idea how these two software products perform. Additionally, find out if the solution can integrate with your current business apps to guarantee greater productivity. We did our best to prepare reviews of all popular CRM Software solutions available out there, but among them these three deserved our special attention: HubSpot CRM, Salesforce CRM, Freshdesk.
Comparison

VanillaSoft Sales CRM

VS

JitBit HelpDesk

VS

VanillaSoft Sales CRM screenshot JitBit HelpDesk screenshot
Pricing Details

Score

Our Score

7.9 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

$30

$799

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Annual Subscription
Complete Review

Complete Review

General Info

General Info

Sales CRM with powerful features that allow businesses to enhance productivity, sales accountability and contact rates.
JitBit HelpDesk is a web-based help desk app to delight your customers. It tracks support tickets and fully integrates with email and Active Directory.
Useful Links
Client Types

Client Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Integrations

Integrations

At the moment, VanillaSoft Sales CRM offers a streamlined integration with Salesforce Sales Cloud.

The tool integrates with the following applications:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • etc.
Customer Support

Customer Support

Phone Live Support
Ticket Training
Ticket
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact No.

Contact No.

+1-866-763-8826 1 (646) 397-7708
Pricing Details

Pricing Details

Learn more about VanillaSoft Sales CRM pricing Learn more about JitBit HelpDesk pricing
Available Features

Available Features

VanillaSoft Sales CRM FEATURES

  • Lead management
  • Queue-based lead routing
  • Activity dashboard (real-time)
  • Logical branch scripting
  • Customized web reporting
  • Mass emails (separate purchase)
  • Customized email templates
  • Multi-level, team based selling
  • Web lead integration
  • Appointment setting
  • Call results and monitoring
  • Lead capturing, distribution, nurturing and scoring

JitBit HelpDesk FEATURES

  • Helpdesk ticketing system
  • Email helpdesk
  • Seamless email integration
  • POP3/IMAP/SMTP
  • Secure ticketing
  • Web-based, secure, reliable
  • Tagging customer support requests
  • Web-based
  • File attachments
  • Asset management
  • Knowledgebase
  • Secure
  • Flexible
Pricing Plans

Pricing Plans

VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:

  • Base Sales CRM Platform: $80/user/month (first user costs $100)
  • Dialing: $30/user/month
  • Recording: $30/user/month

*35% discount on these products if paid annually

  • VoIP: $30/user/month + USF taxes
  • SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)

JitBit is available in three packages:

Small – $799

  • Unlimited agents
  • 1 server
  • Free upgrades within 1 year

Company –  $1199

  • Unlimited agents
  • Unlimited servers
  • Free upgrades within 1 year
  • Free Android & iOS Apps

Enterprise – $1999

  • Unlimited agents
  • Unlimited servers
  • Free upgrades within 1 year
  • Free Android & iOS Apps
  • Source codes
  • Expedited support

There is also a SaaS (hosted) package available for $24.92 per month.

Prominent Customers

Prominent Customers

Colt Powertrain, Millikin University, Cogent Analytics Synthetis, Zambion.com, Webhostingsearch.com
Languages Supported

Languages Supported

English English, Dutch, Polish, Turkish, Swedish
Company's Address

Company's Address

5600 Tennyson Parkway, Suite #250
Plano, TX 75024
USA
Jitbit LP
Summit House, 4-5 Mitchell Street
Edinburgh, EH6 7BD
United Kingdom
Company Email

Company Email

sales@vanillasoft.com support@jitbit.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as important as useful features and user support quality are pricing plans offered by VanillaSoft Sales CRM and JitBit HelpDesk. Although price should not be the only factor it’s surely a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your team size and painlessly scaled up when your team develops. You should be certain you don’t choose pricing plans that include complex tools that you won’t use and always make an effort to get in touch with the vendor directly because big companies can frequently count on discounts. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and gives you a reliable overview of what it’s like to work with VanillaSoft Sales CRM and JitBit HelpDesk.