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Compare Vanilla Forums vs PinPoint

What is better Vanilla Forums or PinPoint? When selecting the appropriate Collaboration Software for your company it is suggested that you examine the features, costs, along with other essential data concerning the product and vendor. Here, you are able to see the similarities and disparities between Vanilla Forums (overall score at 8.7 and user satisfaction at 99%) and PinPoint (overall score at 8.5 and user satisfaction at 96%).

It's also possible to check their specific modules, such as tools, plans, rates, terms, etc. What is more, read the terms thoroughly for information on hidden fees, like, installation, separate helpdesk support, upgrade fees, cloud storage fees, and others.

We did our best to prepare reviews of all popular Online Community Software solutions available out there, but among them these three caught our special attention: Salesforce Community Cloud, eXo Platform, Zimbra.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $689

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Modern usability
  • Deep social integration
  • Fully gamified
  • Custom look and feel
  • Audience engagement
  • Tools for Creating Unique Communities
  • Rewards For Positive Participation
  • Moderation Tools
  • Administration Tools
  • Registration
  • Analytics
  • Publish Great Content
  • Gamification
  • Customizable Forums
  • Developer Tools
  • Multilingual, can support 1 of 25 languages
  • Monetization
  • Integration with WordPress, Salesforce, MailChimp, social networks and more
  • Multi-forum Management
  • Knowledge Base
  • Enterprise Security
  • Backup Shipping

Pricing Info

Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.

Business – $689/month (essential community platform)

  • 5 staff users
  • 250k monthly page views
  • Public or private community
  • Unlimited members
  • Moderation
  • jsConnect SSO
  • SuccessTeam
  • Gamification

Corporate – By-quote (full-featured community platform)

  • All Business plan features
  • 10 staff users
  • 1M monthly page views
  • Ideation
  • Advanced Analytics
  • Sub-communities
  • Q&A
  • CRM Integrations
  • SuccessTeam
  • API
  • Advanced SSO

Enterprise – By-quote (for large communities and enterprises)

  • All Corporate features
  • SuccessTeam VIP
  • Custom staff users
  • Theme pull
  • Custom page view plan
  • Multi-site
  • Uptime SLA
  • Enhanced security

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, EA, Oculus

Integrations

Vanilla Forums integrates with the following business systems and applications:

  • WordPress
  • Zendesk
  • GitHub
  • Salesforce
  • MailChimp
  • Facebook
  • Twitter
  • LinkedIn
  • WishList
  • Steam

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.

Company Email

support@vanillaforums.com

Contact No.

Company's Address

2045 Stanley, Suite 1000
Montreal, QC H3A 2V4
Canada

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $14

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic document filing
  • Unlimited amount of files
  • Unlimited users
  • Archive and export capabilities
  • File version control functions
  • Automated workflows
  • Task overdue reminders
  • Built-in content search manager and OR engine
  • Forms processing
  • Built-in Connectors for third-party software
  • Full API
  • Compliance with data security standards
  • Role-based security
  • Self-hosting option
  • Annotations and digital signatures
  • Contact management system

Pricing Info

PinPoint offers only one pricing plan, but you can get lower pricing for more users:PinPoint Enterprise – $14/user/month

  • Secure file sharing
  • Secure DMS
  • Retention – Governance
  • Custom and ready-to-go templates
  • Check-in and out
  • Tagging
  • Version control and comparison
  • Role-based security
  • MS Office integration
  • Mobile access
  • API integration
  • Compliance with reporting tools
  • Two-factor authentication
  • Full text search
  • Workflow automation and routing
  • Zoned OCR capture
  • SalesForce integration
  • Audit trail
  • Onboarding
  • e-Signature integration
  • Docusign integration
  • Internal e-Signature
  • Business process automation
  • Contact management system
  • Accounting system integration
  • Direct scanning
  • File without template cover pages
  • Single sign-on
  • Sweeper application for file capture
  • Mail merge
  • Pattern matching
  • Document publishing/merge
  • Live online training
  • Direct chat support
  • Dedicated project manager from PinPoint
  • LMS with quizzes and reviews

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

A. Peter Rausch, Jr. Law Offices

Integrations

PinPoint’s API allows the software to easily integrate with third-party apps. Some integrations include:

  • MS Office
  • SalesForce
  • Docusign
  • QuickBooks
  • Great Plains
  • Sharepoint
  • OneDrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful document management system that ensures faster collaboration and compliance with data security standards. PinPoint also excels in keeping your files organized with the help of its explorer tool. It also comes with a workflow task manager and contact management tools, which further optimize its collaboration and communication capabilities.

Company Email

sales@lsspdms.com

Contact No.

Company's Address

4300 Commerce Ct Suite 300-13
Lisle, IL 60532

It may not always be enough to just compare Vanilla Forums and PinPoint against one another. While specific functionalities, cost and customer experience are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards merited by every service. Frequently a less known product may turn out to be an excellent choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that despite lesser market popularity it’s a significant contender to the services that rule the market.

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