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Compare Vanilla Forums vs AnswerCart

What is better Vanilla Forums or AnswerCart? A sensible way to find the appropriate Collaboration Software product for your firm is to match the solutions against each other. Here you can compare Vanilla Forums and AnswerCart and see their functions compared thoroughly to help you select which one is the better product.

Also, you can examine their overall ratings, for instance: overall score (Vanilla Forums: 8.7 vs. AnswerCart: 8.0) and user satisfaction (Vanilla Forums: 99% vs. AnswerCart: 100%). Check their differences and similarities and discover which one outperforms the other. Moreover, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next 3-5 years?

People who are pressed for time or want a Online Community Software suggestion from our experts may want to take a look at these top choices for this year: Zimbra, Salesforce Community Cloud, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $689

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Modern usability
  • Deep social integration
  • Fully gamified
  • Custom look and feel
  • Audience engagement
  • Tools for Creating Unique Communities
  • Rewards For Positive Participation
  • Moderation Tools
  • Administration Tools
  • Registration
  • Analytics
  • Publish Great Content
  • Gamification
  • Customizable Forums
  • Developer Tools
  • Multilingual, can support 1 of 25 languages
  • Monetization
  • Integration with WordPress, Salesforce, MailChimp, social networks and more
  • Multi-forum Management
  • Knowledge Base
  • Enterprise Security
  • Backup Shipping

Pricing Info

Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.

Business – $689/month (essential community platform)

  • 5 staff users
  • 250k monthly page views
  • Public or private community
  • Unlimited members
  • Moderation
  • jsConnect SSO
  • SuccessTeam
  • Gamification

Corporate – By-quote (full-featured community platform)

  • All Business plan features
  • 10 staff users
  • 1M monthly page views
  • Ideation
  • Advanced Analytics
  • Sub-communities
  • Q&A
  • CRM Integrations
  • SuccessTeam
  • API
  • Advanced SSO

Enterprise – By-quote (for large communities and enterprises)

  • All Corporate features
  • SuccessTeam VIP
  • Custom staff users
  • Theme pull
  • Custom page view plan
  • Multi-site
  • Uptime SLA
  • Enhanced security

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, EA, Oculus

Integrations

Vanilla Forums integrates with the following business systems and applications:

  • WordPress
  • Zendesk
  • GitHub
  • Salesforce
  • MailChimp
  • Facebook
  • Twitter
  • LinkedIn
  • WishList
  • Steam

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.

Company Email

support@vanillaforums.com

Contact No.

Company's Address

2045 Stanley, Suite 1000
Montreal, QC H3A 2V4
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Discussions type
  • Rich media content & advance editor
  • Seamless sign-Up
  • Tags and Categories
  • Auto-Suggest Tags
  • Customizable side-sections
  • Deep linking
  • Web notification
  • In-App Notification
  • Email notification
  • Detailed user profile
  • Gamification
  • Personalized Homepage
  • Bulk Emailing
  • Base theme & layout
  • Design panel
  • CSS and HTML Customization
  • Optimized for Mobile
  • Flood Control
  • Peer Moderation
  • Different user roles
  • Edit, hide, close & close
  • Word suppression
  • No-Follow Links
  • Developer Tools
  • Admin Panel

Pricing Info

AnswerCart offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $99/month or $999/year

  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business – $149/month or $1,499/year

  • Up to 500K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

VIP – Custom Enterprise Pricing

  • Custom page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

AnswerCart integrates with the following applications and more:

  • Zendesk
  • Facebook
  • LinkedIn
  • Twitter
  • Google Analytics
  • Google Translator
  • Salesforce
  • Zoho

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

AnswerCart help companies build modern, intuitive & elegant community forums on their website. The software reimagined how community forums should look like & have included some really cool features like personalized home pages, advanced editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc.

Company Email

salil@answercart.com

Contact No.

Company's Address

AnswerCart
#470/147, 3rd Floor, 5th Main, HSR Layout Sector 7
Bangalore, 560102, Karnataka
India

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You shouldn’t expect simply a broad set of functionalities and adjustable pricing plans from a popular Collaboration Software. Almost as important as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Vanilla Forums or AnswerCart, or you run into a problem, or perhaps you’ll want to request a certain change or functionality useful to your company you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can enjoy individual training or at the very least a knowledge base you can use.

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