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Compare UXCam vs UserGuiding

What is better UXCam or UserGuiding? If you’re getting a tough time picking the right Customer Experience Management Software product for your company, we suggest that you compare the available software and discover which solution offers more benefits. For instance, here you can examine UXCam (overall score: 8.0; user rating: 100%) vs.

UserGuiding (overall score: 8.0; user rating: N/A%) for their overall performance. You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to match their features will significantly increase the chances of finding the appropriate product for your company. Take a closer look at other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing plans.

Those of you who want to save some time or would like to get a Customer Experience Management Software suggestion from our experts may want to try out these top choices for the current year: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Session Analysis
  • Crash Analysis
  • 3rd Party Integration
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • Legal Guidance

Pricing Info

UXCam offers the following basic and enterprise pricing packages:

Free

  • Session Analysis
  • Crash Analysis
  • Third Party Integration
  • 500 video recordings per month
  • 5,000 UX metadata recordings per month
  • 1 month of data retention
  • Record in a single app
  • Single member

Premium – $299/month or $199/month (Annual Billing)

  • All Free Features
  • User Analysis
  • 25,000 video recordings per month
  • 50,000 UX metadata recordings per month
  • 3 months of data retention
  • Up to 3 apps
  • Up to 5 team members

Professional – $599/month or $399/month (Annual Billing)

  • All Premium features
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • 50,000 video recordings per month
  • 100,000 UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • Conditional video recording within first 2 million sessions per month
  • 6 months of data retention
  • Unlimited apps
  • Unlimited team members

Enterprise – Custom Enterprise Pricing

  • All Professional Features
  • Legal Guidance
  • Custom video recordings per month
  • Custom UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • 12 months of data retention
  • Unlimited apps
  • Unlimited team members

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

OLX, TaskRabbit, Delivery.com

Integrations

UXCam integrates with the following business systems and applications:

  • Crashlytics
  • Mixpanel
  • Amplitude
  • Google Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.

Company Email

hello@uxcam.com

Contact No.

Company's Address

UXCam Inc.
6250 Cypress Avenue
El Cerrito, CA, 94530
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Onboarding Process Design
  • Interactive Guides
  • Multiple Guides/Hotspots
  • Audience Segmentation
  • Audience Targeting
  • Guide Scheduling
  • Analysis & Reporting

Pricing Info

UserGuiding has three enterprise pricing plans that can help you achieve your onboarding goals while sticking to the budget.

Start-Up Plan – $99.00/month or $82.50/month/annual billing

  • 2,000 Active Users
  • 1 Team Member
  • Unlimited Guides & Hotspots
  • Analytics & Reporting
  • Customization Options
  • Reusable Guides
  • UserGuiding Branding

Growth Plan – $249.00/month or $207.50/month/annual billing

  • All Start-Up Plan Features
  • 5,000 Active Users
  • No UserGuiding Branding
  • Unlimited Team Members
  • Interactive Help Page
  • Guide Search
  • Chat Support

Enterprise Plan – request pricing information

  • All Growth Features
  • Custom Number of Active Users
  • Video Support
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MobileAction, Akaunting, Avansas

Integrations

UserGuiding can integrate with the following solutions and platforms:

  • Google Tag Manager
  • Google Analytics
  • YouTube
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A results-oriented and user-friendly onboarding guides and walkthroughs creator and manager.

Company Email

info@userguiding.com

Contact No.

Company's Address

UserGuiding
316 High St.
San Francisco, CA 94301
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Product Comparisons

Name
Comparision

The software compared on this page are only a sliver of our entire Customer Experience Management Software category and you should keep in mind that there may be more reliable services out there. If you would like to ensure you make the best possible choice for your business we definitely suggest that you try out more apps first. You can also consider to study our top 10 Customer Experience Management Software ranking to find out which software are now the best ones and dominate the market.

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