|Free | Monthly payment | Annual Subscription||Monthly payment | Annual Subscription|
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Serena Service Manager offers a process-driven approach to ITSM that allows business and IT to work together.
|English||English, Germany, Japan|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
UVdesk Helpdesk integrates with the following business systems and applications:
No information available
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
Pro – $11/agent/month
Enterprise – $18/agent/month
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
|Learn more about UVdesk Helpdesk pricing||Learn more about Serena Service Manager pricing|
|Jamgora, Colorway Design Group, FIXXI.NET||Boeing Company, A T & T Corp, Barclays Bank Plc, Bechtel Corporation|
| A 67 Sector 63|
Noida Uttra Pradesh, 201301
|1850 Gateway Drive, 4th Floor, San Mateo, California 94404, USA|
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Both UVdesk Helpdesk and Serena Service Manager were tested by a team of reliable SaaS experts who carried out a thorough study of all core elements of each software. Their final score was prepared using our unique SmartScore algorithm that provides an individual partial score to every component including: main functionalities, customer support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only thing important to a business so we make sure we pay attention to all sides of a app prior to coming up with its final score.