Compare UVdesk Helpdesk vs. Serena Service ManagerBuying the ideal Customer Support Software for your organization is key to improving your company’s effectiveness. In our platform, it's easy to evaluate a wide range of solutions to see which one is the proper software for your needs. Here you can match UVdesk Helpdesk vs. Serena Service Manager and check their overall scores (8.2 vs. 7.0, respectively) and user satisfaction rating (100% vs. 93%, respectively). Additionally, you can look at the details of pricing, conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, go for the business software which helps you to change the features and subscription plan to complement your business growth or lack of it. People who are pressed for time or need a Help Desk Software suggestion from our experts may want to examine these top choices for this year: LiveAgent, Freshdesk, Samanage.
|Free | Monthly payment | Annual Subscription||Monthly payment | Annual Subscription|
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Serena Service Manager offers a process-driven approach to ITSM that allows business and IT to work together.
|Jamgora, Colorway Design Group, FIXXI.NET||Boeing Company, A T & T Corp, Barclays Bank Plc, Bechtel Corporation|
|USA, UK, Canada, International||USA, UK, Canada, Germany, Japan|
| A 67 Sector 63|
Noida Uttra Pradesh, 201301
|1850 Gateway Drive, 4th Floor, San Mateo, California 94404, USA|
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
Pro – $11/agent/month
Enterprise – $18/agent/month
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
|Learn more about UVdesk Helpdesk pricing||Learn more about Serena Service Manager pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
UVdesk Helpdesk integrates with the following business systems and applications:
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When you choose a service that you think will be an actual asset for your business you shouldn’t only limit yourself to what professionals have to say about it. Quite frequently personal experience with the service may change, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you a reliable overview of how actual users of UVdesk Helpdesk and Serena Service Manager rate their experience with the app. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a complete and reliable picture of what other people think about every software. In this example UVdesk Helpdesk has a total satisfaction rating at 100% while for Serena Service Manager 93% of people say they had an enjoyable experience with it.