Compare UVdesk Helpdesk vs. REVE Chat

We are here to streamline the whole process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of UVdesk Helpdesk (8.2) and compare it with the overall performance of REVE Chat (8.0). You can also match their overall user satisfaction rating: UVdesk Helpdesk (100%) vs. REVE Chat (98%). Likewise, research their functions thoroughly to find out which product can better tackle your company’s needs. Generally, any B2B software must let you to quickly check the big picture, at the same time allowing you easy access to the details. Those of you who want to save some time or need a Help Desk Software recommendation from our experts may want to take a look at these top choices for the current year: Samanage, LiveAgent, Freshdesk.
Compare

UVdesk Helpdesk

VS

REVE Chat

VS

UVdesk Helpdesk screenshot REVE Chat screenshot
Pricing Page

Total Score

Our Score

8.2 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Pricing

Pricing

$11

$12

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

General Info

General Info

A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Quick Links
Pricing Info

Pricing Info

UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:

Basic – Free

  • 4 Agents
  • 1 Mailbox
  • Knowledgebase
  • 1 Knowledgebase Folder
  • 5 Knowledgebase Category
  • 15 Knowledgebase Article
  • Email Piping
  • Theme & Customization
  • Workflow (Predefined)
  • Email Templates (Predefined)
  • Tags
  • Groups & teams
  • Agent Privileges

Pro – $11/agent/month

  • 5 Mailboxes
  • 10 Knowledgebase Folders
  • 50 Knowledgebase Categories
  • 200 Knowledgebase Articles
  • Email Piping
  • Theme & Customization (Pro)
  • Workflow (Custom)
  • Email Templates (Custom)
  • Tags
  • Groups & teams
  • Agent Privileges
  • Reports
  • Tasks
  • Custom Fields
  • Saved Filters
  • Saved Replies
  • Email Settings
  • Export Data
  • Apps

Enterprise – $18/agent/month

  • All Pro Features
  • Full Portal Customization
  • Feature Request
  • Unlimited Mailboxes
  • Unlimited Knowledgebase Folders
  • Unlimited Knowledgebase Categories
  • Unlimited Knowledgebase Articles

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Web-based
Email Address

Email Address

support@uvdesk.com support@revechat.com
Integrations

Integrations

UVdesk Helpdesk integrates with the following business systems and applications:

  • Zendesk
  • osTicket
  • Helpscout
  • Freshdesk
  • Amazon
  • eBay
  • Etsy
  • Magento
  • Bigcommerce
  • Shopify
  • Facebook
  • Disqus
  • Twitter

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal
Contact Address

Contact Address

A 67 Sector 63
Noida Uttra Pradesh, 201301
India
WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Contact Phone

Contact Phone

(+1)-914353168 +1-863-582-5276
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Training
Prominent Customers

Prominent Customers

Jamgora, Colorway Design Group, FIXXI.NET
Pricing Page

Pricing Page

Learn more about UVdesk Helpdesk pricing Learn more about REVE Chat pricing
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
List of Features

List of Features

UVdesk Helpdesk FEATURES

  • Knowledgebase
  • Mailbox
  • Reports
  • Workflow
  • Customization
  • Form Builder
  • Facebook
  • Twitter
  • Disqus

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Customer Support Software will be perfect enough to cater to all the requirements of a specific team. Even though key features of UVdesk Helpdesk and REVE Chat are important you should also carefully analyze the integrations offered by each solution. In many cases your team will already be making use of some other SaaS software in your company and it’s definitely better to opt for solutions that integrate well with one another. If you do that you will be able to ensure a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one software and the other.