Compare PhoneBurner vs. UVdesk HelpdeskThe ideal Customer Support Software is a product that can tackle your company’s unique needs. You can find which option is best suited for your company if you review several products before you decide which one is the best. For instance, UVdesk Helpdesk and PhoneBurner are scored at 8.2 and 8.3, respectively, for general quality and performance. Likewise, UVdesk Helpdesk and PhoneBurner have a user satisfaction rating of 100% and 100%, respectively, which reveals the general response they get from customers. Even better, talk to an existing user of the software and ask for their opinion regarding the solution in question. At the moment, the most significant services in our Help Desk Software category are: Samanage, Freshdesk, LiveAgent.
|Monthly payment||Free | Monthly payment | Annual Subscription|
PhoneBurner is a power dialer and sales acceleration solution that greatly increases productivity over the phone without additional software.
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
|List of Features|
List of Features
|Learn more about PhoneBurner pricing||Learn more about UVdesk Helpdesk pricing|
|USA, UK, Canada, International||USA, UK, Canada, International|
|Empower Network, Coldwell Banker, Farmers Insurance, Remax||Jamgora, Colorway Design Group, FIXXI.NET|
PhoneBurner is an open API system, which means you can connect it to literally any third-party system or application. At the moment, the company offers a streamlined integration with Salesforce Sales Cloud.
UVdesk Helpdesk integrates with the following business systems and applications:
| PhoneBurner, Inc|
999 Corporate Drive, Suite #255
Ladera Ranch, CA 92694
| A 67 Sector 63|
Noida Uttra Pradesh, 201301
PhoneBurner offers two hour-based enterprise pricing plans, and a number of volume pricing discounts. Give the details a look, and select the best option for your company:
7.5 Hours – $67.50/month
Unlimited Hours – $149/month
With PhoneBurner volume pricing you get discounts on 3 accounts or more. Unlimited usage per seat.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
Pro – $11/agent/month
Enterprise – $18/agent/month
|Types of Customers|
Types of Customers
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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You shouldn’t count on just a wide range of useful tools and scalable pricing plans from a well-known Customer Support Software. Almost as essential as main features is a quality customer support. You want to guarantee that in a situation where you have any questions about UVdesk Helpdesk or PhoneBurner, or you run into a problem, or perhaps you’ll want to request a specific update or feature beneficial to your company you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.