Compare UVdesk Helpdesk vs. Helpjuice

Selecting the most appropriate Customer Support Software for your business is not that easy with various features, options, and offers to take note of. But, relying on our review platform will allow you to simplify the necessary steps by displaying all crucial products in a single location. As an illustration, you can compare UVdesk Helpdesk and Helpjuice for their functions and overall scores, in this case, 8.2 and 8.6, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: 100% (UVdesk Helpdesk) and 100% (Helpjuice) to find out which software is better for your business. Don’t simply buy the service with the cheapest price, but the software that gives the best value for your money. In the event you need to quickly decide on the top Help Desk Software according to our experts we suggest you try out one of these solutions: Freshdesk, Samanage, Zendesk.
Software

UVdesk Helpdesk

VS

Helpjuice

VS

UVdesk Helpdesk screenshot Helpjuice screenshot
Pricing Details

Total Score

Our Score

8.2 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Price

Price

$11

$55

Pricing Type

Pricing Type

Free | Monthly payment | Annual Subscription Monthly payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Easy Links
Popular Clients

Popular Clients

Jamgora, Colorway Design Group, FIXXI.NET Stanford University, Walmart, MoneyGram, Bitpay
Available Integrations

Available Integrations

UVdesk Helpdesk integrates with the following business systems and applications:

  • Zendesk
  • osTicket
  • Helpscout
  • Freshdesk
  • Amazon
  • eBay
  • Etsy
  • Magento
  • Bigcommerce
  • Shopify
  • Facebook
  • Disqus
  • Twitter

Helpjuice integrates with the following business systems and applications:

  • Intercom
  • Shopify
  • Squarespace
  • WordPress
  • Olark
Features

Features

UVdesk Helpdesk FEATURES

  • Knowledgebase
  • Mailbox
  • Reports
  • Workflow
  • Customization
  • Form Builder
  • Facebook
  • Twitter
  • Disqus

Helpjuice FEATURES

  • Advanced analytics
  • Auto-updates
  • Collaboration
  • Content library
  • Content repository
  • Custom branding
  • Customization tools
  • Dashboard
  • Data management
  • Document management
  • Document tagging
  • Full text search
  • Knowledge base
  • Self-learning
  • Self-service portal
  • Set user permissions
  • Smart instant search
  • Tags & keywords
  • Track activity
  • Visual analytics
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Available Languages

Available Languages

English English
Vendor's Address

Vendor's Address

A 67 Sector 63
Noida Uttra Pradesh, 201301
India
211 East 7th Street, Suite 620
Austin, TX 78701
USA
Contact Email

Contact Email

support@uvdesk.com support@helpjuice.com
Pricing Details

Pricing Details

Learn more about UVdesk Helpdesk pricing Learn more about Helpjuice pricing
Available Plans

Available Plans

UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:

Basic – Free

  • 4 Agents
  • 1 Mailbox
  • Knowledgebase
  • 1 Knowledgebase Folder
  • 5 Knowledgebase Category
  • 15 Knowledgebase Article
  • Email Piping
  • Theme & Customization
  • Workflow (Predefined)
  • Email Templates (Predefined)
  • Tags
  • Groups & teams
  • Agent Privileges

Pro – $11/agent/month

  • 5 Mailboxes
  • 10 Knowledgebase Folders
  • 50 Knowledgebase Categories
  • 200 Knowledgebase Articles
  • Email Piping
  • Theme & Customization (Pro)
  • Workflow (Custom)
  • Email Templates (Custom)
  • Tags
  • Groups & teams
  • Agent Privileges
  • Reports
  • Tasks
  • Custom Fields
  • Saved Filters
  • Saved Replies
  • Email Settings
  • Export Data
  • Apps

Enterprise – $18/agent/month

  • All Pro Features
  • Full Portal Customization
  • Feature Request
  • Unlimited Mailboxes
  • Unlimited Knowledgebase Folders
  • Unlimited Knowledgebase Categories
  • Unlimited Knowledgebase Articles

Helpjuice offers a 14-day free trial and four enterprise pricing packages:

Basic Plan – $55/month

  • 2,000 searches
  • 2 collaborators/users
  • Basic Customization (you can use themes, but cannot edit HTML/CSS)

Business Plan – $199/month

  • 9,000 searches
  • 30 collaborators/users
  • Multiple roles
  • Advanced analytics
  • Basic customization
  • Advanced customization
  • 24/7 support

Scale Plan – $249/month

  • 20,000 searches
  • 60 collaborators/users
  • Multiple roles
  • Advanced analytics
  • Basic customization
  • Advanced customization
  • 24/7 support
  • Internal knowledge base
  • Internationalization
  • 99 % uptime SLA

Enterprise Plan – By quote

  • Unlimited searches
  • Unlimited collaborators/users
  • Multiple roles
  • Advanced analytics
  • Basic customization
  • Advanced customization
  • Single sign on
  • 24/7 support
  • Internal knowledge base
  • Internationalization
  • 99% uptime SLA
Contact No.

Contact No.

(+1)-914353168 +1-888-983-0869
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Support Types

Support Types

Phone Live Support
Ticket
Phone
Training
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having second thoughts about which solution will be best for your business it may be a good idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular every software is and how large is its online presence.For instance, if you analyze UVdesk Helpdesk LinkedIn profile you’ll see that they are followed by 0 users. In case of Helpjuice the volume of followers on their LinkedIn page is 102.