Compare WSDesk vs. Uservoice

When choosing the ideal Customer Support Software for your business our recommendation is that you examine the features, prices, as well as other important data about the product and vendor. Here, you are able to see the similarities and disparities between Uservoice (overall score at 8.1 and user satisfaction at 97%) and WSDesk (overall score at 8.0 and user satisfaction at N/A%). You may also check out their unique details, for example services, plans, costs, terms and conditions, etc. Similarly, read the terms carefully for information on hidden fees, like, installation, separate support plan, upgrade fees, disk space fees, and others. If you want to quickly locate the top Product Lifecycle Management Software - PLM according to our experts we suggest you examine the following services: Siemens Teamcenter PLM, SAP PLM, Autodesk Vault.
Software

WSDesk

VS

Uservoice

VS

WSDesk screenshot Uservoice screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.1 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

97% ?

Price

Price

$89

by quote

Price Scheme

Price Scheme

Free | One-time payment Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

WSDesk is a ticketing platform that enables businesses to transform their WordPress eCommerce website or online store to a web-based support desk.
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.
Easy Links
Popular Customers

Popular Customers

PiCollage, Bing Ads, Full Contact
Email Address

Email Address

support@wsdesk.com
Contact Phone

Contact Phone

1 (888) 840-0280
Supported Integrations

Supported Integrations

WSDesk integrates with the following business systems and applications:

  • WooCommerce
  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively
Company's Address

Company's Address

No-1AAC-214, 1st Floor, East of NGEF Layout, 1st AA Cross]
Kasturi Nagar, Bengaluru, Karnataka 560043
India
121 2nd St, Fl 4, San Francisco, CA 94105
Pricing Details

Pricing Details

Learn more about WSDesk pricing Learn more about Uservoice pricing
Support Types

Support Types

Ticket
Phone
Training
Business Size

Business Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Languages

Languages

English English, China, Germany, India, Japan
List of Features

List of Features

WSDesk FEATURES

  • Simple Interface
  • Create Tags, Labels, Ticket Fields, etc.
  • Auto-Tagging
  • Auto-Assigning
  • Auto-Suggestion
  • Email Support
  • Backup and Restore

Uservoice FEATURES

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation
Available Plans

Available Plans

WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:

Free Version – No License

  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting And Analysing Tool

Single Site License – $89

  • Auto Tagging And Assigning
  • Auto Suggestion System
  • Ticket Custom Views
  • Triggers & Automation
  • WSDesk Backup & Restore
  • WooCommerce Fields & Reports
  • One Year Support & Updates
  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting & Analyzing Tool

Five Sites License – $129

  • Auto Tagging And Assigning
  • Auto Suggestion System
  • Ticket Custom Views
  • Triggers & Automation
  • WSDesk Backup & Restore
  • WooCommerce Fields & Reports
  • One Year Support & Updates
  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting And Analysing Tool

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Compare Products

Compare Products

Compare with TrueChat
Compare with uContact
Compare with iperceptions
Compare with ZupportDesk
Compare with SafeSoft Solutions
Compare with SupportDesk
Compare with LiveHelpNow
Compare with Oxygen Help Desk
Compare with Unymira Knowledge Center
Compare with Surveyi2i
Compare with Chatter
Compare with Gridle
Compare with Cisco WebEx
Compare with Sherlayer
Compare with BoardPacks
Compare with SmartAction
Compare with NeoGrid
Compare with Clinked
Compare with Natero
Compare with Live2Support
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

You shouldn’t count on simply a broad range of features and scalable pricing from a credible Customer Support Software. Almost as important as core features is a top-notch customer support. You want to guarantee that when you have any questions about Uservoice or WSDesk, or you face some problems, or maybe you’ll want to request a specific change or functionality beneficial to your team you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. What is more, it’s a big plus if you can profit from individual training or at least a knowledge base you can use.