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Compare Uservoice vs Smith.ai

What is better Uservoice or Smith.ai? Finding the most effective Customer Support Software for your business is crucial to growing your company’s productivity. In our platform, it's easy to compare various solutions to see which one is the most suitable software for your needs. Here you can match Uservoice vs. Smith.ai and examine their overall scores (8.1 vs. 8.8, respectively) and user satisfaction rating (N/A% vs. 96%, respectively).

It's also possible to analyze the specifics of rates, terms and conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, select the software that allows you to change the features and subscription plan to match your company growth or lack of it.

We know that not all businesses have the time to examine dozens of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the Product Lifecycle Management Software - PLM category are: Siemens Teamcenter PLM, monday.com, SAP PLM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation

Pricing Info

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PiCollage, Bing Ads, Full Contact

Integrations

  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.

Company Email

Contact No.

Company's Address

121 2nd St, Fl 4, San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $140

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • After-Hours Chat Bots
  • Live Agents
  • Text Answering
  • Real-Time Translation
  • Customized Branding
  • Email Summary of Chats
  • Custom Timing
  • Custom Placement
  • Customized Greetings
  • Appointment Scheduling
  • Ecommerce Order and CRM Integration
  • New Client Intake
  • Lead Data Gathering
  • Spam Blocking
  • Customer Service and Support Desk
  • Mobile-Optimized
  • Proactive Chat
  • Easy Billing

Pricing Info

Free

  • AI bot only
  • Unlimited chats
  • Chat transcription
  • Automated greetings for site visitors
  • Mobile-ready chat widget
  • Custom branding options
  • Up to 5 smart Q and A
  • SMS/text answering
  • 1 qualification playbook
  • Email support

Starter – $140/month

  • Comes with AI bot and staff
  • 20 live chats ($7/chat after 20)
  • Automated greetings for site visitors
  • Mobile-ready chat widget
  • SMS/Text Answering
  • Unlimited smart Q and A
  • Unlimited qualification playbooks
  • Chat transcription
  • Custom branding options
  • Real-time Spanish-English translation
  • Website installation and setup assistance
  • One-time chat custom programming
  • Custom programming and training options
  • Email support
  • Phone support
  • 1 integration included
  • $20/mo appointment booking

Basic – $300/month

  • Comes with AI bot and staff
  • 50 live chats ($6/chat after 30)
  • Automated greetings for site visitors
  • Mobile-ready chat widget
  • Unlimited Smart Q and A
  • Unlimited Qualification Playbooks
  • SMS/text answering
  • Chat transcription
  • Custom branding options
  • Real-time Spanish-English translation
  • One-time chat custom programming
  • 5 Custom programming hours
  • Additional hours of custom programming and training
  • Website installation and setup assistance
  • Email support
  • Phone support
  • 1 integration included
  • $50/mo appointment booking

Pro – $600/month

  • Comes with AI bot and staff
  • 100 live chats ($6/chat after 100)
  • Automated greetings for site visitors
  • Mobile-ready chat widget
  • Unlimited smart Q and A
  • Unlimited qualification playbooks
  • Real-time Spanish-English translation
  • SMS/text answering
  • Chat transcription
  • Custom branding options
  • One-time chat custom programming
  • 10 custom programming hours
  • Additional hours of custom programming and training
  • Website installation and setup assistance
  • Email support
  • Phone support
  • 1 integration included
  • $120/mo appointment booking

Custom – By Quote

  • Comes with AI bot and staff
  • Automated greetings for site visitors
  • Mobile-ready chat widget
  • Unlimited Smart Q and A
  • Unlimited Qualification Playbooks
  • SMS/text answering
  • Real-time Spanish-English translation
  • Chat transcription
  • Custom branding options
  • Custom integrations
  • Custom appointment booking
  • One-time chat custom programming
  • Custom one-time custom programming hours
  • Additional hours of custom programming & training
  • Website installation and setup assistance
  • Email support
  • Phone support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nyman IP, New Wave Financial Services, Merchbar

Integrations

Smith.ai integrates with the following:

  • ActiveCampaign
  • Acuity Scheduling
  • Agile CRM
  • AppToto
  • AppointmentCore
  • Appointy
  • CPACharge
  • Calendly
  • CapsuleCRM
  • ClientRock
  • Clio
  • Clio Calendar
  • Clio Grow
  • Filevine
  • Harmonizely
  • Headnote
  • Housecall Pro
  • HubSpot
  • Infusionsoft
  • LawPay
  • LawTap
  • Lawmatics
  • Lead Docket
  • Lexicata
  • Pipedrive
  • PracticePanther
  • Rocket Matter
  • Salesforce
  • ScheduleOnce
  • Schedulista
  • Setmore
  • Slack
  • Square Appointments
  • Wealthbox
  • WhenWorks
  • Woven Calendar
  • YouCanBook.Me
  • Zapier
  • ZynCal Calendar

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.

Company Email

support@smith.ai

Contact No.

Company's Address

425 Sherman Avenue
Suite 200, Palo Alto, CA,
United States

Popular Alternatives

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Every time you test various Customer Support Software apps you shouldn’t only explore their features list and available pricing plans. Consider that the service should be matching your standards and company so the more flexible their offer the better. Explore which systems are supported by Uservoice and Smith.ai and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, because this may be a deal breaker for many businesses.

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