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Compare Uservoice vs Front

What is better Uservoice or Front? A great way to find the correct Customer Support Software product for your firm is to match the solutions against each other. Here you can compare Uservoice and Front and see their features compared in detail to help you decide on which one is the more effective product.

Similarly, you can review their overall ratings, such as: overall score (Uservoice: 8.1 vs. Front: 8.8) and user satisfaction (Uservoice: N/A% vs. Front: 94%). Check their distinctive features and similarities and find out which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years?

We realize that not all companies have the time to try out dozens of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Product Lifecycle Management Software - PLM category are: SAP PLM, monday.com, Siemens Teamcenter PLM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation

Pricing Info

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PiCollage, Bing Ads, Full Contact

Integrations

  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.

Company Email

Contact No.

Company's Address

121 2nd St, Fl 4, San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

Pricing Info

Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:

Basic – $15/user per month (annual billing) or $19/user per month (monthly billing)

  • 1 channel
  • 1 integration
  • All Front core features
  • Assign, comment, and mention
  • Canned responses
  • Collision detection

Premium – $29/user per month (annual billing) or $34/user per month (monthly billing)

  • 15 channels
  • Unlimited integrations
  • All Basic features
  • Analytics and reports
  • API/Plugins
  • Automated rules
  • Email sequences
  • Enterprise

Enterprise – $59/user per month (annual billing) or $69/user per month (monthly billing)

  • 100 team channels
  • IP access restrictions
  • Teams and permissions
  • SAML Single Sign-on (SSO)
  • Salesforce integration
  • Support and training

Custom plan – By quote

  • Tailored to the features you need and number of preferred users, channels, integrations, and team channels, among others

Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HOMER, CSA Transportation, NearNorth

Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.

Company Email

team@frontapp.com

Contact No.

Company's Address

Upchain PLM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • BOM management
  • Full revision control
  • ECR creation and management
  • Project dashboards with KPIs
  • Built-in project management templates
  • Email notifications
  • Task dependencies
  • 2D/3D CAD viewer with markup
  • Automated parts numbering
  • API integrations
  • CAD software plugins
  • Customized change management processes
  • Compliance with ISO standards

Pricing Info

Upchain PLM offers three paid license types, and you can mix and match license types as you need. You can get a quote from the vendor based on the following base pricing:

Participant – $20/user/month

  • Custom BOM view of CAD / non-CAD attributes
  • View CAD files in a fully functional 3D viewer
  • Export BOM (no CAD) and supporting data to Excel
  • View all file types
  • View project dashboards, team resource calendar, assigned and created tasks, and stage gates
  • Self-help portal and knowledge base
  • Guaranteed 99.9% uptime
  • No additional infrastructure costs

Team – $50/user/month

  • All Participant features
  • Export BOM and CAD and supporting data to Excel
  • Export supporting documents
  • View GD&T, DIE, weldments, and design documents
  • Markup of 3D Model, GD&T, and comparison overlays
  • MS Office Suite plugins
  • Document revision/version control and history
  • Import and link BOM and CAD to documents
  • Online issue logging and tracking
  • Toll-free hotline phone support
  • Setup, configuration, and onboarding support
  • Access to Upchain’s Customer Success team
  • 100GB cloud storage

Professional – $150/user/month

  • All Team features
  • Import, manage and edit CAD files
    Import, manage and edit supporting CAD design documents
  • Import and edit BOM from XML/XLS
  • Workflow setup, editing and initiation for issues, RFQs, ECRs and ECNs
  • Item Numbering
  • Integration into EPLAN, AutoCAD Electrical, and Promis.e electrical and mechanical CAD formats
  • Robust plugins into NX, Catia, Creo, Inventor, Solid Edge, and SolidWorks
  • Create new projects, templates, workflows and custom part numbering schemes
  • 2 TB Cloud Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Gree Machine, Polarpro, 3DWays

Integrations

Upchain PLM integrates with the following software:

  • G-Suite
  • Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • AutoCAD
  • PTC Creo
  • eDrawings
  • SolidWorks
  • Catia
  • NX
  • Inventor

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A PLM software that makes product data and CAD files easily accessible for real-time collaboration. UpChan PLM has its own 2D/3D CAD viewer and markup tools, which simplify the reviewing and editing process of CAD models without obtaining CAD software. It also has robust project and document management features.

Company Email

sales@upchain.com

Contact No.

Company's Address

Upchain Inc.
325 Front Street West
Second floor
M5V 2Y1
Toronto, Canada

In case you are still having second thoughts about which product will perform best for your company it may be a sensible idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular every product is and how wide is its online presence. For instance Uservoice Twitter account has currently 12419 followers. At the same time Front Twitter is followed by 3028 users.

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