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Compare Uservoice vs Deskero

What is better Uservoice or Deskero? You can use our scoring system to help you get a general idea which CRM Software product is will work better for your company. For overall product quality, Uservoice attained 8.1 points, while Deskero received 8.0 points. Meanwhile, for user satisfaction, Uservoice scored N/A%, while Deskero scored N/A%.

Specifics of their features, tools, supported platforms, customer support, etc. are given below to provide you with a more accurate analysis. Keep in mind to get only the features your company needs so as not to waste resources for functions which are redundant.

Our experts made sure to review all popular Product Lifecycle Management Software - PLM services that you can find on the market, but among all the ones we reviewed these three caught our special attention: SAP PLM, Siemens Teamcenter PLM, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation

Pricing Info

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PiCollage, Bing Ads, Full Contact

Integrations

  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.

Company Email

Contact No.

Company's Address

121 2nd St, Fl 4, San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Streamlined workflows
  • Email, social media and SMS support
  • Single-click response
  • Chat session to ticket conversion
  • Customizable database tailored to suit your needs
  • Immediate conversion of chat sessions into tickets
  • Easier email importing
  • Advanced ticket configuration rules for ticket dispatching
  • Reply macros in order to save time on most common tasks
  • Social monitor features to track and compare competition
  • Additional custom portals for specific products
  • Customizable feedback widget to use directly on the website
  • Complete knowledgebase for quick self service solutions
  • Advanced scenario execution
  • Easier migration of knowledgebase to social networks
  • Full Facebook integration
  • Full Twitter integration
  • API
  • Complete set of reports & analytics
  • Safe and secure
  • Instant chat tickets
  • Integrated post-it system
  • Multiple chat widgets for different website sections
  • Fully customizable look&feel
  • Custom attention grabbers
  • Custom multilanguage automatic messages
  • Full service level management
  • Agent team work automation
  • Scenario automation for a faster workflow
  • Time tracking (manual)
  • Analytics and Reports

Pricing Info

Deskero offers the following basic and enterprise pricing packages:

Start– $4/agent/month (Monthly and Annual Billing)

  • Free for the first agent
  • Email ticketing
  • Public web portal
  • Knowledge base
  • Multi-language
  • Basic branding

Grow – $12/agent/month or $9/agent/month (Annual Billing)

  • All Start features
  • Social network ticketing
  • Automatic assignment
  • Live Chat
  • Desktop notifications
  • Full APIs

Business– $30/agent/month or $25/agent/month (Annual Billing)

  • All Grow features
  • Complete multi-channel
  • Ticket assignment rules
  • Chat & feedback widget
  • Service levels
  • Scenarios (automations)

Business – $120/agent/month or $90/agent/month (Annual Billing)

  • Multi-brand management
  • Time tracking
  • Extended business & logic rules
  • Free internal agents
  • Extra support & customizations

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TotalErg, ROBO 6K, MyParking.IT

Integrations

Deskero integrates with the following business systems and applications:

  • Twitter
  • Facebook
  • Outlook 365
  • MySMS
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels

Company Email

support@deskero.com

Contact No.

Company's Address

Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom

Upchain PLM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • BOM management
  • Full revision control
  • ECR creation and management
  • Project dashboards with KPIs
  • Built-in project management templates
  • Email notifications
  • Task dependencies
  • 2D/3D CAD viewer with markup
  • Automated parts numbering
  • API integrations
  • CAD software plugins
  • Customized change management processes
  • Compliance with ISO standards

Pricing Info

Upchain PLM offers three paid license types, and you can mix and match license types as you need. You can get a quote from the vendor based on the following base pricing:

Participant – $20/user/month

  • Custom BOM view of CAD / non-CAD attributes
  • View CAD files in a fully functional 3D viewer
  • Export BOM (no CAD) and supporting data to Excel
  • View all file types
  • View project dashboards, team resource calendar, assigned and created tasks, and stage gates
  • Self-help portal and knowledge base
  • Guaranteed 99.9% uptime
  • No additional infrastructure costs

Team – $50/user/month

  • All Participant features
  • Export BOM and CAD and supporting data to Excel
  • Export supporting documents
  • View GD&T, DIE, weldments, and design documents
  • Markup of 3D Model, GD&T, and comparison overlays
  • MS Office Suite plugins
  • Document revision/version control and history
  • Import and link BOM and CAD to documents
  • Online issue logging and tracking
  • Toll-free hotline phone support
  • Setup, configuration, and onboarding support
  • Access to Upchain’s Customer Success team
  • 100GB cloud storage

Professional – $150/user/month

  • All Team features
  • Import, manage and edit CAD files
    Import, manage and edit supporting CAD design documents
  • Import and edit BOM from XML/XLS
  • Workflow setup, editing and initiation for issues, RFQs, ECRs and ECNs
  • Item Numbering
  • Integration into EPLAN, AutoCAD Electrical, and Promis.e electrical and mechanical CAD formats
  • Robust plugins into NX, Catia, Creo, Inventor, Solid Edge, and SolidWorks
  • Create new projects, templates, workflows and custom part numbering schemes
  • 2 TB Cloud Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Gree Machine, Polarpro, 3DWays

Integrations

Upchain PLM integrates with the following software:

  • G-Suite
  • Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • AutoCAD
  • PTC Creo
  • eDrawings
  • SolidWorks
  • Catia
  • NX
  • Inventor

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A PLM software that makes product data and CAD files easily accessible for real-time collaboration. UpChan PLM has its own 2D/3D CAD viewer and markup tools, which simplify the reviewing and editing process of CAD models without obtaining CAD software. It also has robust project and document management features.

Company Email

sales@upchain.com

Contact No.

Company's Address

Upchain Inc.
325 Front Street West
Second floor
M5V 2Y1
Toronto, Canada

The apps compared on this page are only a small sample of our full CRM Software category and you should remember that there may be better solutions out there. If you want to guarantee you make the wisest choice for your team we strongly encourage you to analyze more software first. You may also want to consult our top 10 CRM Software ranking to learn which apps are currently the highest-ranking ones and dominate the market.

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