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Compare Uservoice vs CozTel

What is better Uservoice or CozTel? Various businesses require different types of Customer Support Software. To find out which solution fits your needs, think of reviewing various options feature by feature including their terms and costs. Similarly, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: Uservoice (8.1) vs. CozTel (8.0) for all round quality and performance; Uservoice (N/A%) vs. CozTel (100%) for user satisfaction rating. Check out their strong and weak points and decide which software is a more sensible choice for your company. One simple but effective tactic is to write the pros and cons of both services next to each other and find out which app comes on top.

Our experts made sure to review all popular Product Lifecycle Management Software - PLM services that you can find on the market, but among them these three deserved our special attention: SAP PLM, monday.com, Siemens Teamcenter PLM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation

Pricing Info

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PiCollage, Bing Ads, Full Contact

Integrations

  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.

Company Email

Contact No.

Company's Address

121 2nd St, Fl 4, San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Avatar Dialer
  • Recording Portal
  • Internal Chat
  • TPS/DNC Filtering
  • Web Phone
  • Voice Broadcasting
  • PCI Compliance
  • Predictive Dialer
  • Power Dialer
  • Progressing Dialer
  • Integrations
  • Auto Call Distribution
  • Interactive Voice Response (IVR)
  • Display Local Caller ID

Pricing Info

Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CozTel integrates with the following business systems and applications:

  • Insightly
  • Zoho
  • Zendesk
  • Salesforce
  • Vtiger
  • Pipedrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Coztel is Cloud-based Call Center Software that provides complete call center solution to inbound, Outbound and Blended call centers.

Company Email

contact@coztel.com

Contact No.

Company's Address

83 Ducie St.
M1 2JQ Manchester
United Kingdom

Upchain PLM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • BOM management
  • Full revision control
  • ECR creation and management
  • Project dashboards with KPIs
  • Built-in project management templates
  • Email notifications
  • Task dependencies
  • 2D/3D CAD viewer with markup
  • Automated parts numbering
  • API integrations
  • CAD software plugins
  • Customized change management processes
  • Compliance with ISO standards

Pricing Info

Upchain PLM offers three paid license types, and you can mix and match license types as you need. You can get a quote from the vendor based on the following base pricing:

Participant – $20/user/month

  • Custom BOM view of CAD / non-CAD attributes
  • View CAD files in a fully functional 3D viewer
  • Export BOM (no CAD) and supporting data to Excel
  • View all file types
  • View project dashboards, team resource calendar, assigned and created tasks, and stage gates
  • Self-help portal and knowledge base
  • Guaranteed 99.9% uptime
  • No additional infrastructure costs

Team – $50/user/month

  • All Participant features
  • Export BOM and CAD and supporting data to Excel
  • Export supporting documents
  • View GD&T, DIE, weldments, and design documents
  • Markup of 3D Model, GD&T, and comparison overlays
  • MS Office Suite plugins
  • Document revision/version control and history
  • Import and link BOM and CAD to documents
  • Online issue logging and tracking
  • Toll-free hotline phone support
  • Setup, configuration, and onboarding support
  • Access to Upchain’s Customer Success team
  • 100GB cloud storage

Professional – $150/user/month

  • All Team features
  • Import, manage and edit CAD files
    Import, manage and edit supporting CAD design documents
  • Import and edit BOM from XML/XLS
  • Workflow setup, editing and initiation for issues, RFQs, ECRs and ECNs
  • Item Numbering
  • Integration into EPLAN, AutoCAD Electrical, and Promis.e electrical and mechanical CAD formats
  • Robust plugins into NX, Catia, Creo, Inventor, Solid Edge, and SolidWorks
  • Create new projects, templates, workflows and custom part numbering schemes
  • 2 TB Cloud Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Gree Machine, Polarpro, 3DWays

Integrations

Upchain PLM integrates with the following software:

  • G-Suite
  • Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • AutoCAD
  • PTC Creo
  • eDrawings
  • SolidWorks
  • Catia
  • NX
  • Inventor

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A PLM software that makes product data and CAD files easily accessible for real-time collaboration. UpChan PLM has its own 2D/3D CAD viewer and markup tools, which simplify the reviewing and editing process of CAD models without obtaining CAD software. It also has robust project and document management features.

Company Email

sales@upchain.com

Contact No.

Company's Address

Upchain Inc.
325 Front Street West
Second floor
M5V 2Y1
Toronto, Canada

If you test various Customer Support Software products you shouldn’t simply study their list of features and provided pricing packages. Pay attention to the fact that the service must be adjusted to your standards and business so the more flexible their offer the better. Check what systems are supported by Uservoice and CozTel and make sure you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and countries are supported, as this could be a deal breaker for many companies.

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