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Compare UserTest vs Synup

What is better UserTest or Synup? When comparing UserTest and Synup, you can easily see which CRM Software product is the better alternative. This ensures that your business can get the most productive and efficient software. You can examine the specifics, such as available tools, costs, plans offered by each vendor, offer conditions, and many more

We also let you check their overall scores to know which one seems to be more beneficial for your firm. UserTest has 8.0 points for overall quality and 91% rating for user satisfaction; while Synup has 9.0 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which software business is more credible by sending an an email question to the two companies and find out which vendor replies faster.

Right now, the leading solutions in our Feedback & Reviews Management Software category are: Yotpo, Qualtrics CX, SoGoSurvey.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $13

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback within 24 hours
  • Unlimited Tasks
  • Vault of Testers
  • Recruit Testers
  • High Quality Video
  • Sharing and Downloading

Pricing Info

UserTest offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Your Own Testers – $13/tester

  • Set your own incentive
  • Desktop testing only
  • Share and download
  • Dedicated success manager
  • Live Chat support via Intercom

UserTest Qualified Testers – $23/tester

  • Incentivised testers
  • Desktop and mobile testing
  • Share and download
  • Worldwide user base
  • Advanced pre-screening
  • Dedicated success manager
  • Live chat support via Intercom

Enterprise Solution – Custom Enterprise Pricing

  • All features from Qualified Testers
  • Recruitment, analysis, and recommendations
  • UX and analytics reporting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cisco Spark, Red Bull, Waterstone's

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

UserTest.io provides high-quality videos of your users using your website to identify pitfalls and focus on improving user experiences by altering user perception, behavior, and motivation on-site through AB tests and psychological methods that make a genuine uplift in conversion rates and revenue.

Company Email

info@usertest.io

Contact No.

Company's Address

User Conversion
3b Tariff Street,
Manchester, M1 2FF

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Location Management
  • Improve Star Ratings
  • Instant-Sync
  • Niche-Specific Tools
  • Interaction Monitoring
  • Integrated Workflow
  • Fast Response
  • Analytics
  • Widgets
  • Instant Notifications
  • Review Monitoring
  • Listings and Citations Management

Pricing Info

Synup offers straightforward subscription packages that are priced according to the number of locations you need the platform to accommodate. It costs $30 per location per month and can cost lower as your volume increases. This is inclusive of unlimited listing updates, instant review notifications, and detailed analytics. If you would like to get a more accurate pricing for your specific needs, the vendor offers a pricing calculator on their website for your convenience.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Synup has native integrations with the following functions:

  • SEO Service
  • Local Marketing Listing Automation
  • CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Synup is an intuitive local SEO software that automates location management for listings, reputation, and analytics.

Company Email

Contact No.

Company's Address

175 Varick St,
New York, NY
10014, USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as important as features and client support responsiveness are pricing plans provided by UserTest and Synup. Even though price should not be the sole factor it’s definitely a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your company size and effortlessly scaled up when your company grows. Be sure that you don’t choose plans that have complex tools that you won’t find useful and always try to get in touch with the vendor directly as big companies can usually count on more affordable prices. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to pay any money and provides you with a practical overview of what it feels like to work with UserTest and Synup.

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