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Compare UserTest vs ConvergeHub

What is better UserTest or ConvergeHub? There are numerous CRM Software products available for businesses right now. The best way to find out which service fits your needs best is to evaluate them side by side. As an example, here you can assess UserTest and ConvergeHub for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (91% vs. 100%, respectively).

You can even compare their functions and pricing terms as well as other valuable facts below. When matching products be sure to compare their corresponding advantages and mark their disparities to get a clearer picture of both deals. Likewise, bear in mind to assess other features including security, backup, usability, and helpdesk support.

We know that not all companies have enough time to test a large number of various services, so we created a list of suggestions that you may find useful. Our top choices for the Feedback & Reviews Management Software category are: Yotpo, Qualtrics CX, SoGoSurvey.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $13

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback within 24 hours
  • Unlimited Tasks
  • Vault of Testers
  • Recruit Testers
  • High Quality Video
  • Sharing and Downloading

Pricing Info

UserTest offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Your Own Testers – $13/tester

  • Set your own incentive
  • Desktop testing only
  • Share and download
  • Dedicated success manager
  • Live Chat support via Intercom

UserTest Qualified Testers – $23/tester

  • Incentivised testers
  • Desktop and mobile testing
  • Share and download
  • Worldwide user base
  • Advanced pre-screening
  • Dedicated success manager
  • Live chat support via Intercom

Enterprise Solution – Custom Enterprise Pricing

  • All features from Qualified Testers
  • Recruitment, analysis, and recommendations
  • UX and analytics reporting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cisco Spark, Red Bull, Waterstone's

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

UserTest.io provides high-quality videos of your users using your website to identify pitfalls and focus on improving user experiences by altering user perception, behavior, and motivation on-site through AB tests and psychological methods that make a genuine uplift in conversion rates and revenue.

Company Email

info@usertest.io

Contact No.

Company's Address

User Conversion
3b Tariff Street,
Manchester, M1 2FF

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Conversion
  • Dashboard
  • Account
  • Contacts
  • Deals
  • Marketing
  • Campaigns
  • Email Templates
  • Lists
  • Broadcasts
  • Service Management
  • Case Management
  • Case History
  • Web to Case
  • API Integration
  • Collaboration
  • Library
  • Partners
  • Calendar
  • Notifications
  • Mobile Access
  • Automation
  • Customization
  • App Store
  • Sales process
  • Automation Workflow
  • Custom Fields

Pricing Info

ConvergeHub offers a variety of packages and payment schemes that will surely suit all business types and sizes. You get three versions of ConvergeHub plus an option to pay either quarterly or yearly. A free trial period is also offered.

Starter – $11 per user/month billed quarterly or $9 per user/month billed yearly

  • 200 Leads
  • 100 MB Storage
  • 100 emails

Pro – $35 per user/month  billed quarterly or  $29 per user/month  billed yearly

  • All Lite features plus
  • Unlimited Contacts
  • 2GB Storage
  • 2,500 emails/month
  • Deals

Premium – $65 per user/month  billed quarterly or  $59 per user/month  billed yearly

  • All Professional features plus
  • SocialCRM*
  • 4GB Storage
  • Product
  • Invoices
  • 5,000 emails per month
  • Case Management
  • Partner Collaboration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Salamander Designs, ClkClk Inc

Integrations

ConvergeHub has an App Store concept where lot of third party applications are integrated. The vendor is constantly bringing in lot of new applications all the time. ConvergeHub presently has Outlook, Quickbooks, Xero, Google Contact, Google Calendar, Google Mail, Twilio, Fonality, Docusign and many more. ConvergeHub has an open API which can be used by any third party application to build integration into the app.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful cloud-based CRM platform that is designed to provide users with a complte Customer Engagement Management solution.

Company Email

info@convergehub.com

Contact No.

Company's Address

11501 Dublin Blvd #200
Dublin, CA 94568
United States

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

Both UserTest and ConvergeHub were tested by a team of independent SaaS experts who carried out a thorough study of all crucial aspects of every app. Their final rating was prepared with unique SmartScore model which gives an individual partial score to every element like: main features, client support, mobile device support, security, user satisfaction as well as market presence. We realize useful features are not the only thing essential to a company so we do our best to pay attention to all aspects of a solution before calculating its final rating.

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