Compare Solve CRM vs. Usersnap

There is a wide range of CRM Software products out there today. The best way to find out which app fits your needs best is to compare them side by side. For instance, here you can compare Usersnap and Solve CRM for their overall score (7.2 vs. 8.1, respectively) or their user satisfaction rating (100% vs. 93%, respectively). You can even review their capabilities and pricing conditions and other useful data below. When matching products make sure to check their similar features and mark their distinctive elements to have a clearer picture of both deals. What is more bear in mind to check other features including security, backup, ease-of-use, and customer service. We did our best to prepare reviews of all popular Customer Support Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Salesforce Essentials.

Solve CRM




Solve CRM screenshot Usersnap screenshot
Pricing Details

Our Score

Our Score

8.1 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

93% ?

Client Experience

100% ?





Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

General Info

General Info

CRM with features to manage projects. The platform helps you manage your client interactions and keep your team members coordinated.
Usersnap is a visual bug tracker for everyone working on a web project. Usersnap makes collaboration with colleagues & clients easy and professional.
Quick Links



  • Activity templates
  • Client portal
  • Customizable fields
  • Customize databases
  • Dynamic duplication detection
  • Email campaigns
  • Full data export
  • iPad, touch/tablet application
  • iPhone, mobile application
  • Link emails to shared contact records
  • Renowned Google Apps integration
  • SSL Encryption
  • Xero Integration


Feedback Widget
  • Runs on every known web browsers
  • User-friendly
  • Connects users with clients and colleagues
  • Does not impede website speed
  • Can be customized to match with corporate image
  • In-Browser Screenshot
  • Supports Single Page Applications
Bug Tracking Dashboard
  • The Viewer
  • The Search
  • Team collaboration
  • Mockups & screenshots
  • Easy configuration
  • 3rd party integrations
Console Recorder
  • XMLHttpRequest logs
  • JavaScript errors
Browser Extensions
  • Create browser screenshots and provide feedback
  • Track & report front-end bugs in your browser
  • Install a feedback widget in all environments
Contact Address

Contact Address

2400, 101 - 6th Ave S.W., Calgary, Alberta T2P 3P4, Canada Dr. Schoberstraße 23 Perg, 4320 Austria
Prominent Customers

Prominent Customers

DynaRead, MB Partner, Audacity, GDP Industrial Property Netflix, Compass, Microsoft
Available Languages

Available Languages

English English
Customer Support

Customer Support

Ticket Training
Live Support
Pricing Info

Pricing Info

Solve CRM offers a single plan:

  • $25/user monthly
  • No contract
  • Starts with 4 users and grows with you
  • 14-day free trial (with support)

Usersnap offers four product plans that can address different needs and budget. A 15-day free trial period is also available.

Personal – $19/month (yearly billing) / $22/month (monthly billing)

Ideal for 5 members and 1 project. Includes:

  • Dashboard/Team collaboration
  • Customization of the widget
  • Secure hosting

Startup – $69/month (yearly billing) / $79/month (monthly billing)

Perfect for 15 users and 3 projects. Comes with all Personal features plus:

  • Connect with 20+ project management tools
  • Connect 20+ bug tracking tools
  • Usersnap support

Company – $129/month (yearly billing) / $149/month (monthly billing)

Suits businesses with 25 users and 10 projects. Carries all Startup features and:

  • Connect with your customer care tools
  • Client-side error recording

Enterprise – Contact Usersnap for more information

Brings all features including custom integration.

Types of Customers

Types of Customers

Small Business | Freelancers Small Business | Large Enterprises | Medium Business
Supported Integrations

Supported Integrations

Solve CRM offers an API for use and supports the following integrations:

  • Freshdesk
  • FreshBooks
  • Constant Contact
  • Xero Accounting
  • Zendesk
  • Wufoo
  • Google Apps
  • MailChimp
  • RingCentral

Usersnap supports integrations with the following business systems and applications:

  • Basecamp
  • JIRA
  • Asana
  • Pivotal Tracker
  • Trello
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • TYPO3
  • Redbooth
  • Redmine
  • HipChat
  • Slack
  • GitHub
  • Zendesk
  • GitLab
  • Axosoft
  • Trac
  • activeCollab
  • BitBucket
  • Desk
  • Evernote
  • FogBugz
  • HTTP-Push
  • Intercom
  • Kanbanize
  • Team Foundation Server
  • Teamwork
  • Gemini
  • Hall
Available Devices

Available Devices

Contact Phone

Contact Phone

+1 650-331-7336
Company Email

Company Email
Pricing Details

Pricing Details

Learn more about Solve CRM pricing Learn more about Usersnap pricing
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Popular Alternatives

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Please pay attention to the fact that while both Usersnap and Solve CRM may provide a reliable set of features every app could be aimed at a different business size. If you are comparing features you may want to pay attention to a company size they are catering to. Specific features may scale up with no problem for large enterprises but if you own a small or medium company it’s frequently better to stay away from paying for advanced functionalities that you may never actually use.