Compare SalesNexus vs. Usersnap

If you want an effective CRM Software product for your organization you have to remember to examine a wide range of solutions. It doesn’t have to be tricky, and can be as simple as matching their functionalities in a table like the one below. You will also get a brief idea how each product performs. For example, on this page you can see Usersnap’s overall score of 7.2 and compare it against SalesNexus’s score of 8.1; or Usersnap’s user satisfaction level at 100% versus SalesNexus’s 100% satisfaction score. The comparison can help you find out the good and bad points of each service, and make up your mind on which one fits you requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better product. Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Salesforce Essentials, Freshdesk.





SalesNexus screenshot Usersnap screenshot
Pricing Details

Our Score

Our Score

8.1 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?





Pricing Model

Pricing Model

Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

SalesNexus is customized in order to grow the business of users, and offers marketing automation and lead generation solutions.
Usersnap is a visual bug tracker for everyone working on a web project. Usersnap makes collaboration with colleagues & clients easy and professional.
Useful Links
Available Devices

Available Devices

Windows Mobile
Support Types

Support Types

Live Support


  • Quickbooks
  • Act!

Usersnap supports integrations with the following business systems and applications:

  • Basecamp
  • JIRA
  • Asana
  • Pivotal Tracker
  • Trello
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • TYPO3
  • Redbooth
  • Redmine
  • HipChat
  • Slack
  • GitHub
  • Zendesk
  • GitLab
  • Axosoft
  • Trac
  • activeCollab
  • BitBucket
  • Desk
  • Evernote
  • FogBugz
  • HTTP-Push
  • Intercom
  • Kanbanize
  • Team Foundation Server
  • Teamwork
  • Gemini
  • Hall
Languages Supported

Languages Supported

English English
Phone No.

Phone No.

(800) 862-0134
Company's Address

Company's Address

SalesNexus LLC
600 N. Shepherd Dr.
Suite 301 | Houston,
Texas 77007
Dr. Schoberstraße 23 Perg, 4320 Austria
Popular Clients

Popular Clients

BBB, New Penn Financial, Loan Depot, Community Coffee Netflix, Compass, Microsoft



  • Online CRM
  • Act! Database Importing
  • Unlimited Email Marketing
  • Sales Collaboration
  • Web Lead Capture
  • Email Lead Capture
  • Salesforce Automation
  • Unlimited Support
  • Marketing Automation
  • Sales Team CRM
  • Lead Generation


Feedback Widget
  • Runs on every known web browsers
  • User-friendly
  • Connects users with clients and colleagues
  • Does not impede website speed
  • Can be customized to match with corporate image
  • In-Browser Screenshot
  • Supports Single Page Applications
Bug Tracking Dashboard
  • The Viewer
  • The Search
  • Team collaboration
  • Mockups & screenshots
  • Easy configuration
  • 3rd party integrations
Console Recorder
  • XMLHttpRequest logs
  • JavaScript errors
Browser Extensions
  • Create browser screenshots and provide feedback
  • Track & report front-end bugs in your browser
  • Install a feedback widget in all environments
Pricing Plans

Pricing Plans

Do It Yourself Plan: $9,990 annual cost

This plan is a bundle for 10 users. It offers:

  • Premium support: training and support
  • Technical: 4 GB storage and API
  • Marketing: web to lead, broadcast email and email analytics
  • Unlimited contacts
  • Notes
  • Tasks
  • Reminders
  • Calendar

Done For You: $15,999 annual cost

This plan is a bundle for 10 users. It offers:

  • Premium support: dedicated training
  • 8 GB storage
  • 1 developer sandbox instance
  • Field, layout, and report customization
  • Email design service
  • Data mitigation and clean up
  • Data integration service

Ultimate Plan: $18,999 annual cost

This plan is a bundle for 10 users. It offers:

  • Premium support
  • 12 GB storage
  • 3 developer sandbox instance
  • DKIM
  • Campaign management service
  • Custom built campaigns
  • Workflow Automation

Usersnap offers four product plans that can address different needs and budget. A 15-day free trial period is also available.

Personal – $19/month (yearly billing) / $22/month (monthly billing)

Ideal for 5 members and 1 project. Includes:

  • Dashboard/Team collaboration
  • Customization of the widget
  • Secure hosting

Startup – $69/month (yearly billing) / $79/month (monthly billing)

Perfect for 15 users and 3 projects. Comes with all Personal features plus:

  • Connect with 20+ project management tools
  • Connect 20+ bug tracking tools
  • Usersnap support

Company – $129/month (yearly billing) / $149/month (monthly billing)

Suits businesses with 25 users and 10 projects. Carries all Startup features and:

  • Connect with your customer care tools
  • Client-side error recording

Enterprise – Contact Usersnap for more information

Brings all features including custom integration.

Pricing Details

Pricing Details

Learn more about SalesNexus pricing Learn more about Usersnap pricing
Company Email

Company Email
Client Types

Client Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Compare Products

Compare Products

Compare with Salesforce Marketing Cloud
Compare with Aloha POS
Compare with Podio
Compare with Designhill
Compare with HubSpot Sales
Compare with Kyte POS
Compare with CRM
Compare with SKULabs
Compare with Cirrus Insight
Compare with Positionly
Compare with DiamanteDesk
Compare with eKomi
Compare with Front
Compare with Salesnet
Compare with CiviCRM
Compare with
Compare with SapphireOne
Compare with Helpshift
Compare with Pareto CRM
Compare with TI360 Cinema
Popular Alternatives

Popular Alternatives



Page last modified

You don’t want just a broad array of features and scalable pricing from a well-known CRM Software. Almost as important as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Usersnap or SalesNexus, or you struggle with some problems, or perhaps you’ll need to ask for a specific revision or feature useful to your company you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to profit from personal training or at least a knowledge base you can use.