Compare Rising Star Reviews vs. Usersnap

The perfect CRM Software is a program that can address your company’s specific demands. You can identify which solution works really with your industry if you assess several products before you decide which one is the best. As an example, Usersnap and Rising Star Reviews are scored at 7.2 and 8.0, respectively, for overall quality and performance. Likewise, Usersnap and Rising Star Reviews have a user satisfaction rating of 100% and 100%, respectively, which reveals the general feedback they get from customers. Better yet, talk to an existing user of the software and solicit their comments concerning the application in question. We are aware that not all people have the time to test dozens of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Samanage, Zendesk, Freshdesk.
Software

Rising Star Reviews

VS

Usersnap

VS

Rising Star Reviews screenshot Usersnap screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Pricing

Pricing

$20

$19

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Rising Star Reviews is a simple, easy to use customer review platform that helps you gather reviews and other feedback from real customers.
Usersnap is a visual bug tracker for everyone working on a web project. Usersnap makes collaboration with colleagues & clients easy and professional.
Easy Links
Company Email

Company Email

info@RisingStarReviews.com help@usersnap.com
Cost Details

Cost Details

Rising Star Reviews offer a single SMB and enterprise pricing plan for only $20 a month. The plan includes:

  • Automated Email Requests
  • Star Rating System
  • Negative Review Management
  • Publish to Review Sites
  • Integrations

Usersnap offers four product plans that can address different needs and budget. A 15-day free trial period is also available.

Personal – $19/month (yearly billing) / $22/month (monthly billing)

Ideal for 5 members and 1 project. Includes:

  • Dashboard/Team collaboration
  • Customization of the widget
  • Secure hosting

Startup – $69/month (yearly billing) / $79/month (monthly billing)

Perfect for 15 users and 3 projects. Comes with all Personal features plus:

  • Connect with 20+ project management tools
  • Connect 20+ bug tracking tools
  • Usersnap support

Company – $129/month (yearly billing) / $149/month (monthly billing)

Suits businesses with 25 users and 10 projects. Carries all Startup features and:

  • Connect with your customer care tools
  • Client-side error recording

Enterprise – Contact Usersnap for more information

Brings all features including custom integration.

Phone No.

Phone No.

Vendor's Address

Vendor's Address

Dr. Schoberstraße 23 Perg, 4320 Austria
Types of Customers

Types of Customers

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Features

Features

Rising Star Reviews FEATURES

  • Automated Email Requests
  • Star Rating System
  • Negative Review Management
  • Publish to Review Sites
  • Integrations

Usersnap FEATURES

Feedback Widget
  • Runs on every known web browsers
  • User-friendly
  • Connects users with clients and colleagues
  • Does not impede website speed
  • Can be customized to match with corporate image
  • In-Browser Screenshot
  • Supports Single Page Applications
Bug Tracking Dashboard
  • The Viewer
  • The Search
  • Team collaboration
  • Mockups & screenshots
  • Easy configuration
  • 3rd party integrations
Console Recorder
  • XMLHttpRequest logs
  • JavaScript errors
Browser Extensions
  • Create browser screenshots and provide feedback
  • Track & report front-end bugs in your browser
  • Install a feedback widget in all environments
Types of Support

Types of Support

Live Support
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Web-based
Languages

Languages

English English
Pricing Details

Pricing Details

Learn more about Rising Star Reviews pricing Learn more about Usersnap pricing
Supported Integrations

Supported Integrations

Rising Star integrates with a large number of business systems and applications, including prominent names such as:

  • Yelp
  • Google
  • Facebook
  • TripAdvisor
  • Angie’s List
  • Zillow

 

Usersnap supports integrations with the following business systems and applications:

  • Basecamp
  • JIRA
  • Asana
  • Pivotal Tracker
  • Trello
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • TYPO3
  • Redbooth
  • Redmine
  • HipChat
  • Slack
  • GitHub
  • Zendesk
  • GitLab
  • Axosoft
  • Trac
  • activeCollab
  • BitBucket
  • Desk
  • Evernote
  • FogBugz
  • HTTP-Push
  • Intercom
  • Kanbanize
  • Team Foundation Server
  • Teamwork
  • Gemini
  • Hall
Popular Customers

Popular Customers

Netflix, Compass, Microsoft
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No CRM Software will be perfect enough to solve all the needs of a company. Even though main features of Usersnap and Rising Star Reviews are important you should also thoroughly examine the integrations provided by every product. Very often you will already be making use of some other SaaS software in your company and it’s always more beneficial to go with services that integrate well with one another. That way you will be able to ensure a reliable transfer of information between your teams and apps, which can considerably reduce time wasted on migrating between one product and the next.