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Compare Usersnap vs Deltek Ajera

What is better Usersnap or Deltek Ajera? Selecting the most appropriate CRM Software for your company is hard with various features, options, and terms to check. On the other hand, relying on our review platform will make it possible for you to simplify the selection process by getting all crucial apps in a single location.

As an illustration, you can contrast Usersnap and Deltek Ajera for their tools and overall scores, in this case, 7.2 and 8.2, respectively. Likewise, you can see which product has higher general user satisfaction rating: 100% (Usersnap) and 100% (Deltek Ajera) to learn which one is better for your organization. Don’t simply choose the software with the lowest price, but the software that gives the most cost-effective value.

At the moment, the most significant products in our Customer Support Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.

Usersnap

vs
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Deltek Ajera

vs
ASK VENDOR A QUESTION

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALVISIT WEBSITE

Usersnap

vs
overview of Usersnap ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Feedback Widget

  • Runs on every known web browsers
  • User-friendly
  • Connects users with clients and colleagues
  • Does not impede website speed
  • Can be customized to match with corporate image
  • In-Browser Screenshot
  • Supports Single Page Applications

Bug Tracking Dashboard

  • The Viewer
  • The Search
  • Team collaboration
  • Mockups & screenshots
  • Easy configuration
  • 3rd party integrations

Console Recorder

  • XMLHttpRequest logs
  • JavaScript errors

Browser Extensions

  • Create browser screenshots and provide feedback
  • Track & report front-end bugs in your browser
  • Install a feedback widget in all environments

Pricing Info

Usersnap offers four product plans that can address different needs and budget. A 15-day free trial period is also available.

Personal – $19/month (yearly billing) / $22/month (monthly billing)

Ideal for 5 members and 1 project. Includes:

  • Dashboard/Team collaboration
  • Customization of the widget
  • Secure hosting

Startup – $69/month (yearly billing) / $79/month (monthly billing)

Perfect for 15 users and 3 projects. Comes with all Personal features plus:

  • Connect with 20+ project management tools
  • Connect 20+ bug tracking tools
  • Usersnap support

Company – $129/month (yearly billing) / $149/month (monthly billing)

Suits businesses with 25 users and 10 projects. Carries all Startup features and:

  • Connect with your customer care tools
  • Client-side error recording

Enterprise – Contact Usersnap for more information

Brings all features including custom integration.

Learn more about Usersnap pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Netflix, Compass, Microsoft

Integrations

Usersnap supports integrations with the following business systems and applications:

  • Basecamp
  • JIRA
  • Asana
  • Pivotal Tracker
  • Trello
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • TYPO3
  • Redbooth
  • Redmine
  • HipChat
  • Slack
  • GitHub
  • Zendesk
  • GitLab
  • Axosoft
  • Trac
  • activeCollab
  • BitBucket
  • Desk
  • Evernote
  • FogBugz
  • HTTP-Push
  • Intercom
  • Kanbanize
  • Team Foundation Server
  • Teamwork
  • Gemini
  • Hall

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Usersnap is a visual bug tracker for everyone working on a web project. Usersnap makes collaboration with colleagues & clients easy and professional.

Company Email

help@usersnap.com

Contact No.

Company's Address

Dr. Schoberstraße 23 Perg, 4320 Austria

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
SysAid Alternative
SysAid Alternatives 9.0
Wix Answers Alternative
Wix Answers Alternatives 8.7
Bomgar Remote Support Alternative
Bomgar Remote Support Alternatives 8.6
Symphony Summit Alternative
Symphony Summit Alternatives 8.0
Get Satisfaction Alternative
Get Satisfaction Alternatives 7.4

Deltek Ajera

vs
overview of Deltek Ajera ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integrated CRM Sytem
  • Streamlined Business Development
  • Improved Pipeline Management
  • Cohesive Marketing and Sales
  • Proposal Automation
  • Integrated Market Intelligence

Pricing Info

Pricing for this software is available on a quote base only. Contact Deltek Ajera for pricing information and other details.

Learn more about Deltek Ajera pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Deltek Ajera is a software for architects and engineers that helps you manage and nurture your prospects and clients in one central, integrated system.

Company Email

support@axium.com

Contact No.

800.637.2727

Company's Address

10200 SW Greenburg Road, Suite 600
Portland, Oregon 97223

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
CoConstruct Alternative
CoConstruct Alternatives 9.2
Procore Alternative
Procore Alternatives 8.9
BuildTools Alternative
BuildTools Alternatives 8.1
Archdesk Alternative
Archdesk Alternatives 8.0
Knowify Alternative
Knowify Alternatives 7.1

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALVISIT WEBSITE

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls
Learn more about Freshdesk pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

+1 (866) 832-3090

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
Jira Service Desk Alternative
Jira Service Desk Alternatives 8.8
SnapEngage Alternative
SnapEngage Alternatives 8.4
FixMe.IT Alternative
FixMe.IT Alternatives 8.0
Oracle Service Cloud Alternative
Oracle Service Cloud Alternatives 7.8
BoldChat Alternative
BoldChat Alternatives 7.2

If you continue having second thoughts about which solution will be best for your business it may be a sensible idea to examine each service’s social metrics. These metrics are quite often a sign of how popular every service is and how large is its online presence. For instance, in case of Facebook Usersnap has 1401 likes on their official profile while Deltek Ajera profile is liked by 2964 users.

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