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Compare UXCam vs. UserGuiding

Choosing the right Customer Experience Management Software for your business is difficult with a lot of functions, choices, and offers to take note of. On the other hand, using our review directory will make it possible for you to simplify the selection steps by displaying all crucial products in one place. For example, you can compare UserGuiding and UXCam for their functions and overall scores, in this case, 8.0 and 8.0, respectively. Likewise, you can see which one has higher general user satisfaction rating: N/A% (UserGuiding) and 100% (UXCam) to find out which solution is the better option for your business. Don’t just choose the service with the cheapest price, but the one that offers the best value for your money. We realize that not all companies have the time to scrutinize dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Qualtrics CX, Hotjar, Yotpo.
Software

UXCam

VS

UserGuiding

VS

UXCam screenshot UserGuiding screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

N/A ?

Pricing

Pricing

$299

$99

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription | Quote-based Monthly payment | Annual Subscription | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.
A results-oriented and user-friendly onboarding guides and walkthroughs creator and manager.
Quick Links
Available Integrations

Available Integrations

UXCam integrates with the following business systems and applications:

  • Crashlytics
  • Mixpanel
  • Amplitude
  • Google Analytics

UserGuiding can integrate with the following solutions and platforms:

  • Google Tag Manager
  • Google Analytics
  • YouTube
  • WordPress
Company Email

Company Email

hello@uxcam.com info@userguiding.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages

Languages

English English
Company's Address

Company's Address

UXCam Inc.
6250 Cypress Avenue
El Cerrito, CA, 94530
United States
UserGuiding
316 High St.
San Francisco, CA 94301
USA
Pricing Plans

Pricing Plans

UXCam offers the following basic and enterprise pricing packages:

Free

  • Session Analysis
  • Crash Analysis
  • Third Party Integration
  • 500 video recordings per month
  • 5,000 UX metadata recordings per month
  • 1 month of data retention
  • Record in a single app
  • Single member

Premium – $299/month or $199/month (Annual Billing)

  • All Free Features
  • User Analysis
  • 25,000 video recordings per month
  • 50,000 UX metadata recordings per month
  • 3 months of data retention
  • Up to 3 apps
  • Up to 5 team members

Professional – $599/month or $399/month (Annual Billing)

  • All Premium features
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • 50,000 video recordings per month
  • 100,000 UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • Conditional video recording within first 2 million sessions per month
  • 6 months of data retention
  • Unlimited apps
  • Unlimited team members

Enterprise – Custom Enterprise Pricing

  • All Professional Features
  • Legal Guidance
  • Custom video recordings per month
  • Custom UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • 12 months of data retention
  • Unlimited apps
  • Unlimited team members

UserGuiding has three enterprise pricing plans that can help you achieve your onboarding goals while sticking to the budget.

Start-Up Plan – $99.00/month or $82.50/month/annual billing

  • 2,000 Active Users
  • 1 Team Member
  • Unlimited Guides & Hotspots
  • Analytics & Reporting
  • Customization Options
  • Reusable Guides
  • UserGuiding Branding

Growth Plan – $249.00/month or $207.50/month/annual billing

  • All Start-Up Plan Features
  • 5,000 Active Users
  • No UserGuiding Branding
  • Unlimited Team Members
  • Interactive Help Page
  • Guide Search
  • Chat Support

Enterprise Plan – request pricing information

  • All Growth Features
  • Custom Number of Active Users
  • Video Support
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Mac
Web-based
Contact Phone

Contact Phone

800-279-1455
Available Features

Available Features

UXCam FEATURES

  • Session Analysis
  • Crash Analysis
  • 3rd Party Integration
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • Legal Guidance

UserGuiding FEATURES

  • Onboarding Process Design
  • Interactive Guides
  • Multiple Guides/Hotspots
  • Audience Segmentation
  • Audience Targeting
  • Guide Scheduling
  • Analysis & Reporting
Support Types

Support Types

Phone Live Support
Ticket Training
Live Support
Ticket Training
Prominent Customers

Prominent Customers

OLX, TaskRabbit, Delivery.com MobileAction, Akaunting, Avansas
Pricing Page

Pricing Page

Learn more about UXCam pricing Learn more about UserGuiding pricing
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you are still having second thoughts about which service will be best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given product is and how extensive is its online presence. For example UserGuiding Twitter account has currently 85 followers. At the same time UXCam Twitter is followed by 2196 users.