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Compare UserGuiding vs Nickelled

What is better UserGuiding or Nickelled? With different functionalities, pricing, conditions, and more to evaluate, choosing the right Customer Experience Management Software for your company is hard.

However by using our system, you can easily match the functions of UserGuiding and Nickelled together with their general score, respectively as: 8.0 and 7.7 for overall score and N/A% and 100% for user satisfaction. You can also assess them feature by feature and see which software is a more suitable fit for your business. Remember to use a trial version first before subscribing to get a firsthand experience how the solution works in real setting.

At the moment, the most popular solutions in our Customer Experience Management Software category are: Qualtrics CX, Yotpo, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Onboarding Process Design
  • Interactive Guides
  • Multiple Guides/Hotspots
  • Audience Segmentation
  • Audience Targeting
  • Guide Scheduling
  • Analysis & Reporting

Pricing Info

UserGuiding has three enterprise pricing plans that can help you achieve your onboarding goals while sticking to the budget.

Start-Up Plan – $99.00/month or $82.50/month/annual billing

  • 2,000 Active Users
  • 1 Team Member
  • Unlimited Guides & Hotspots
  • Analytics & Reporting
  • Customization Options
  • Reusable Guides
  • UserGuiding Branding

Growth Plan – $249.00/month or $207.50/month/annual billing

  • All Start-Up Plan Features
  • 5,000 Active Users
  • No UserGuiding Branding
  • Unlimited Team Members
  • Interactive Help Page
  • Guide Search
  • Chat Support

Enterprise Plan – request pricing information

  • All Growth Features
  • Custom Number of Active Users
  • Video Support
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MobileAction, Akaunting, Avansas

Integrations

UserGuiding can integrate with the following solutions and platforms:

  • Google Tag Manager
  • Google Analytics
  • YouTube
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A results-oriented and user-friendly onboarding guides and walkthroughs creator and manager.

Company Email

info@userguiding.com

Contact No.

Company's Address

UserGuiding
316 High St.
San Francisco, CA 94301
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Tutorial Creation
  • Responsive Web Demos
  • Theme Creator
  • Multiple Language Support
  • Collaboration
  • Guide Link Sharing
  • Guide Feedback Gathering
  • Branded Domain
  • Analytics
  • Weekly Progress Reports
  • Integrations

Pricing Info

Nickelled’s enterprise pricing is based on the number of guides included in the account. This number can be increased upon need, while the account can also be enriched with various add-ons. Here are the details:

  • 5 Guides – $49.00/month or $539.00/year

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Insight, Gumtree, IBM

Integrations

Nickelled is able to integrate with the following systems:

  • LiveChat
  • Zopim
  • Intercom
  • Zendesk
  • Salesforce Desk
  • Groove
  • MailChimp
  • io
  • Drip

For a comprehensive list of supported apps, contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nickelled is an interactive user onboarding walkthrough preparation tool.

Company Email

info@nickelled.com

Contact No.

Company's Address

700 N Valley St Suite B PMB 45982
Anaheim, CA 92801
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Product Comparisons

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Comparision

In the event you continue having doubts about which product will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each software is and how wide is its online presence. For example, in case of Facebook UserGuiding has 354 likes on their official page while Nickelled profile is liked by 32 users.

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