Compare UserBob vs. KISSmetrics

There are numerous Conversion Rate Optimization Software products out there right now. The simplest way to find out which product fits your needs best is to examine them side by side. As an example, here you can compare UserBob and KISSmetrics for their overall score (8.0 vs. 8.8, respectively) or their user satisfaction rating (N/A% vs. 93%, respectively). You can even review their capabilities and pricing terms and other useful data below. When matching products be sure to examine their similar advantages and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to evaluate secondary issues such as security, backup, intuitiveness, and customer support. Those of you who don't have much time or want a Conversion Rate Optimization Software advice from our experts may want to take a look at these top choices for this year: Constant Contact, MailChimp, Moz Pro.
Product

UserBob

VS

KISSmetrics

VS

UserBob screenshot KISSmetrics screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

93% ?

Cost

Cost

$18

$400

Pricing Type

Pricing Type

One-time payment | Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

UserBob helps companies provide their users a better experience by allowing companies to see their website from the perspective of real users. UserBob recruits users to try out your site while they record their screen and their voice as they talk about what they like and don't like about your website.
KISSmetrics is a software product that powers the science of marketing so you can go back to the art of marketing.
Easy Links
Company Size

Company Size

Small Business | Large Enterprises Small Business | Medium Business | Freelancers
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Support Types

Support Types

Phone
Phone Live Support
Training
Contact Phone

Contact Phone

405 806-0070 +1-888-767-5477
Features

Features

UserBob FEATURES

  • Remote usability testing
  • DIY usability testing
  • A/B testing
  • Page speed
  • Design communities
  • Customer feedback
  • Heatmap and user recordings
  • Prototyping and mockups
  • Design feedback

KISSmetrics FEATURES

  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export
Pricing Page

Pricing Page

Learn more about UserBob pricing Learn more about KISSmetrics pricing
Available Languages

Available Languages

English English
Prominent Clients

Prominent Clients

Campaign Monitor, Optimizely, Square Trade, LiveChat, About.Me, Twilio, UberConference, MailChimp
Available Integrations

Available Integrations

UserBob provides a REST API that allows the service to be integrated with other products. The service can also be “white-labeled” to anyone that is interested in reselling it as part of their own CRO, marketing, or design services. Some UserBob clients use these videos to enhance their services by showing their clients what real people think of their websites and apps.

KISSmetrics integrates with the following business apps and systems:

  • Marketo
  • CallRail
  • WordPress
  • Qualaroo
  • Help Scout
  • MailChimp
  • Shopify
  • Magento
  • Optimizely
  • Recurly
  • Chargify
Available Plans

Available Plans

Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.

  • Web First Impressions – $20
  • Web Task Completion – $25
  • Web Custom – Custom Enterprise Pricing
  • Mobile Web First Impressions – $18
  • Mobile Web Task Completion – $30
  • Mobile Web Custom – Custom Enterprise Pricing
  • Android App First Impression – $36
  • Android App Task Completion – $35
  • Android App Custom – Custom Enterprise Pricing
  • iOS App First Impression – $36
  • iOS App Task Completion – $35
  • iOS App Custom – Custom Enterprise Pricing

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Growth – $500/month or $400/month (billed annually)

Analyze Reports

  • Metrics, Activity, People, Funnel, Cohort

Populations

  • Up to 5 active

Campaigns

  • Unlimited Profiles
  • Up to 250,000 Emails/month

Support

  • Email
  • In-app chat

Services

  • Dedicated CSM for onboarding
  • Ongoing success webinars
  • Partner services available

Power – $850/month or $680/month (billed annually)

Analyze Reports

  • Metrics, Activity, People, Funnel, Cohort, A/B Test, SQL

Populations

  • Up to 20 active

Campaigns

  • Unlimited Profiles
  • Up to 1,000,000 Emails/month

Support

  • Email
  • In-app chat
  • Phone

Services

  • Dedicated CSM
  • Set-up, onboarding and best practices consulting
  • Partner services available

EnterpriseBy quote

Analyze Reports

  • Metrics, Activity, People, Funnel, Cohort, A/B Test, SQL

Populations

  • Custom

Campaigns

  • Unlimited Profiles
  • Above 1,000,000 Emails/month

Support

  • Email
  • In-app chat
  • Phone

Services

  • Dedicated CSM
  • Set-up, onboarding and best practices consulting
  • Partner services available
Vendor Email

Vendor Email

hello@userbob.com support@kissmetrics.com
Company's Address

Company's Address

UserBob LLC
13025 SW 47th ST.
Mustang, OK. 73064
USA
847 Sansome St., Lower Level
San Francisco, CA 94111
USA
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Both UserBob and KISSmetrics were evaluated by a panel of reliable B2B experts who conducted a thorough study of all core elements of every app. Their final rating was calculated by means of unique SmartScore algorithm which provides an individual partial score to every factor such as: main features, customer support, mobile device support, security, customer satisfaction and market presence. We know useful features are not the only thing essential to a company so we do our best to pay attention to all aspects of a app prior to coming up with its final rating.