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Compare UpDoer Technology vs Zoho Desk

What is better UpDoer Technology or Zoho Desk? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is will work better for your business. For overall product quality, UpDoer Technology received 8.0 points, while Zoho Desk gained 9.0 points. Meanwhile, for user satisfaction, UpDoer Technology scored N/A%, while Zoho Desk scored 100%.

Information regarding their features, tools, supported platforms, customer support, and more are provided below to provide you with a more accurate analysis. Don’t forget to purchase only the tools your business requires to avoid wasting resources for features that are unnecessary.

We are aware that not all businesses have the time to test a wide range of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automation Testing
  • API Testing
  • Mobile Application Testing
  • Cloud and Big Data Testing
  • Blockchain Application Testing
  • Load and Performance Testing

Pricing Info

Updoer Technology offers the following basic and enterprise pricing packages:

Hourly Rate Plans – starts at $8/hour

  • Requirements Gathering
  • Test Plan Creation
  • Use cases & Test Cases Design
  • Bug Identification & Retest
  • Regression Testing Once New Requirement Comes
  • Daily Status Reports
  • Test Closure Reports with Metrics

Web App Testing Plans – starts at $199 per Web App

  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Link Verification
  • Usability Testing
  • Compatibility Testing

Mobile App Testing Plans – starts at $299 per mobile app

  • Installation Testing
  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Memory Leakage Testing
  • Usability Testing
  • Interrupt Testing
  • Compatibility Testing

Automation Testing Plans – starts at $399 per automation

  • Framework Designing and Tool Setup
  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Validation Testing
  • CI Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Updoer Technology integrates with the following business systems and applications:

  • JIRA
  • Selenium

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Updoer Technology is a software testing services and solutions provider that offers a myriad of software testing services of the highest standards

Company Email

sales@updoertechnology.com

Contact No.

Company's Address

Updoer Technology
i-Thum IT Park
A40 3rd Floor Sector 62 Noida 201301
India

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

The software compared on this page are only a small sample of our full CRM Software category and you should take into account that there may be better services out there. If you would like to ensure you make the wisest choice for your business we definitely urge you to compare more apps first. You may also want to study our top 10 CRM Software ranking to see which software are at the moment the best ones and leaders in the market.

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