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Compare UpDoer Technology vs JitBit HelpDesk

What is better UpDoer Technology or JitBit HelpDesk? If you’re getting a hard time picking the right CRM Software product for your needs, it’s a good idea to do a comparison of the available software and find out which service offers more benefits. For example, here you can assess UpDoer Technology (overall score: 8.0; user rating: N/A%) vs. JitBit HelpDesk (overall score: 9.2; user rating: 100%) for their overall performance.

You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to match their features will significantly improve the possibility of getting the best product for your company. Take a closer look at other factors of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.

People who don't have much time or could use a CRM Software advice from our experts may want to investigate these top choices for this year: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automation Testing
  • API Testing
  • Mobile Application Testing
  • Cloud and Big Data Testing
  • Blockchain Application Testing
  • Load and Performance Testing

Pricing Info

Updoer Technology offers the following basic and enterprise pricing packages:

Hourly Rate Plans – starts at $8/hour

  • Requirements Gathering
  • Test Plan Creation
  • Use cases & Test Cases Design
  • Bug Identification & Retest
  • Regression Testing Once New Requirement Comes
  • Daily Status Reports
  • Test Closure Reports with Metrics

Web App Testing Plans – starts at $199 per Web App

  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Link Verification
  • Usability Testing
  • Compatibility Testing

Mobile App Testing Plans – starts at $299 per mobile app

  • Installation Testing
  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Memory Leakage Testing
  • Usability Testing
  • Interrupt Testing
  • Compatibility Testing

Automation Testing Plans – starts at $399 per automation

  • Framework Designing and Tool Setup
  • Functional Testing
  • Positive Testing
  • Negative Testing
  • Validation Testing
  • CI Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Updoer Technology integrates with the following business systems and applications:

  • JIRA
  • Selenium

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Updoer Technology is a software testing services and solutions provider that offers a myriad of software testing services of the highest standards

Company Email

sales@updoertechnology.com

Contact No.

Company's Address

Updoer Technology
i-Thum IT Park
A40 3rd Floor Sector 62 Noida 201301
India

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

Every time you research different CRM Software software you shouldn’t just explore their list of features and provided pricing plans. Keep in mind the solution must be adjusted to your work processes and business so the more flexible their offer the better. Check what systems are supported by UpDoer Technology and JitBit HelpDesk and ensure you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, as this may be a key element for many companies.

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