Compare Unmetric vs. Hotjar

A sensible way to find the appropriate Business Intelligence Software product for your business is to cross-check the solutions against each other. Here you can compare Unmetric and Hotjar and see their functions compared contrastively to help you select which one is the superior product. Likewise, you can review their overall ratings, such as: overall score (Unmetric: 8.3 vs. Hotjar: 9.0) and user satisfaction (Unmetric: 100% vs. Hotjar: 98%). Examine their distinctive features and similarities and see which one outperforms the other. Similarly think about what your business will be in years to come; will your company outgrow the app in the next couple of years? We know that not all people have enough time to examine dozens of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Social Media Management Software category are: HubSpot Marketing, Hootsuite, Facebook Pages Manager.





Unmetric screenshot Hotjar screenshot
Pricing Page

Our Score

Our Score

8.3 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?



by quote


Price Scheme

Price Scheme

Quote-based Free | Monthly payment | Annual Subscription | Quote-based
Full Review

Full Review

General Description

General Description

A reliable platform developed to help companies gather and analyze social media and provide better products, intelligent answers to customer queries, and more.
Hotjar is an analysis and feedback platform for understanding user behavior on your site effectively and improving your user experience.
Quick Links
List of Features

List of Features


  • Automated Reporting
  • Data and Insights from 6 Major Social Networks
  • Promoted Post Detection
  • Years of Historical Data
  • 45,000 brand profiles
  • Mobile Compatibility
  • Real-Time Brand Intelligence
  • Social Profile Tracking
  • Discover Trending Topics
  • Share and Collaborate


  • Multi-device support (desktop, smartphone, tablet)
  • User testing recruitment
  • Sites and organization settings
  • Feedback polls
  • Behavior logic
  • Tracking code
  • Visitor recordings
  • Visitor targeting
  • CSV or XLSX format for exported responses
  • Conversion funnels
  • Heatmaps and Recordings sharing
  • Sentiment monitoring
  • Customizable widgets
  • Form analysis
  • Support for over 40 languages
  • One script implementation
  • Billing
  • Site drop-offs view
  • One-on-one testing
  • Replay visitor sessions
  • Incident reports
  • Submission stats
  • Surveys
  • NPS (Net Promoter Score)
  • User actions view
  • User behavior visualization
  • Cross-device surveys
  • Time- or event-based questions
  • IPs blocking
  • Multiple question types
  • Recording filtering
  • Form and field engagement visualization
  • Survey editor
  • Heatmaps
  • Instant visual feedback
Contact Email

Contact Email
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Cost Details

Cost Details

Contact Unmetric for enterprise pricing information. A free trial option is also offered per product.

  • Analyze – Analytics for social media analysts
  • Track – Closely monitor your competition
  • Discover – Find inspiration to create content

Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:


Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.

BASIC – $0

  • 2,000 page views per day data collection
  • Unlimited users
  • Limited reports
  • Store data for 365 days

PLUS – $29/month

  • 10,000 page views per day data collection
  • All features of the BASIC plan
  • 30-day money back guarantee


Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:

  • Up to 20,000 pages views per day – $89/month
  • Up to 50,000 pages views per day – $189/month
  • Up to 120,000 page views per day – $289/month
  • Up to 400,000 page views per day – $589/month


  • All features of Professional PLUS plan
  • No Hotjar branding
  • Advanced features access


Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.


  • Central account with unlimited sites for clients
  • Volume pricing discount
  • Use own logo for Hotjar interface rebranding
  • Client users invitation for accessing and managing their data
Popular Customers

Popular Customers

American Airlines, Lowe's, L'Oreal Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices

Available Devices



English English, Chinese, German, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish
Pricing Page

Pricing Page

Learn more about Unmetric pricing Learn more about Hotjar pricing
Vendor's Address

Vendor's Address

25 Broadway, 9th Floor
New York, NY 10004
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Supported Integrations

Supported Integrations

Unmetric integrates with the following business systems and applications:

  • Oracle Social Cloud
  • SHIFT Open
  • Bitium
  • Pinterest
  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • LinkedIn

Hotjar has seamless integrations with the following apps:

  • Hubspot
  • Segment
  • Omniconvert
  • Optimizely

Meanwhile, Hotjar works right out of the box with one script for the following platforms:

  • PrestaShop
  • Instapage
  • LightCMS
  • Squarespace
  • Unbounce
  • Drupal
  • Google Tag Manager
  • HubSpot
  • Shopify
  • Magento
  • Weebly
  • WordPress
  • Joomla
Phone Number

Phone Number

Customer Support

Customer Support

Ticket Training
Ticket Training
Software Comparison

Software Comparison

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Popular Alternatives

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Every time you test various Business Intelligence Software apps you shouldn’t simply look at their list of features and available pricing packages. Keep in mind the solution must be matching your requirements and business so the more flexible their offer the better. Find our what OSes are supported by Unmetric and Hotjar and be certain you will obtain mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many businesses.