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Compare UniTel Voice vs Cisco Unified Communications Manager

What is better UniTel Voice or Cisco Unified Communications Manager? If you’re getting a hard time deciding on the best Business Phone Systems product for your needs, it’s a good idea to compare and contrast the available software and find out which service offers more advantages. In particular, here you can examine UniTel Voice (overall score: 7.7; user rating: 100%) vs. Cisco Unified Communications Manager (overall score: 9.2; user rating: 92%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to match their features will significantly boost the chances of getting the best product for your company. Take a closer look at other areas of the software like if it’s easy to use, adaptability, scalability, and pricing options.

We know that not all businesses have the time to try out a large number of various services, so we created a list of suggestions that you may find useful. Our top choices for the Business Phone Systems category are: RingCentral, Freshcaller, Axon Virtual PBX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SIP trunks
  • Audio conference bridge
  • Call blasting
  • Call recording
  • Call scheduling
  • Follow me find me
  • Unlimited call handling
  • On-hold music
  • Call announcement
  • Virtual auto attendant
  • Add-on number
  • Miss call notifications
  • Conference call 3way
  • Call transferring
  • IOS and Android app
  • Caller ID display
  • Call blocking
  • Call logs
  • Dial-by-name directory
  • Voicemail-to-email/APP
  • Send and receive faxes
  • Make outbound calls
  • Manage everything online
  • Voice talent studio

Pricing Info

UniTel Voice offers a straightforward enterprise pricing structure with simple plans:

Starter @ $9.99/month

  • 500 minutes/month
  • 1 tollfree or local number
  • Unlimited extensions and voicemail boxes
  • Send and receive faxes
  • All UniTel Voice features

Plus @ $19.99/month

  • Everything in Starter
  • 1500/month

Pro @ $29.99/month

  • Everything in Plus
  • 3000 minutes/month

Unlimited @ $69.99/month

  • Everything in Pro
  • Unlimited monthly minutes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

LVRG, Five Star Charter, vacation toy rentals, Inc

Integrations

No available information.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations.

Company Email

sales@unitelvoice.com

Contact No.

Company's Address

Unitel
1280 Iroquois Ave, Suite 200
Naperville, IL 60563

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unified Communications
  • Enhanced Mobility
  • Local and Global
  • Open and Interoperable
  • Security and Compliance

Pricing Info

Cisco Unified Communications Manager’s SMB and enterprise pricing plan information is available upon request. Please contact the vendor, and ask for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Watkins Glen Central School District , Almirall, RSA Group

Integrations

Cisco Unified Communications Manager supports integration with many third-party line-of-business applications and communication systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reliable, scalable, and highly interoperable communication and collaboration solution that allows teams in various industries to interact and engage from a unified platform, enhance productivity and mobility, and ensure security and compliance.

Company Email

Contact No.

Company's Address

Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134-1706
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

It may not always be enough to just compare UniTel Voice and Cisco Unified Communications Manager with each other. While specific tools, pricing and user reviews are all crucial and should be considered when making a final decision, you should also check out the recognition and awards merited by each software. In many cases a less dominant app may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which proves that regardless of limited market popularity it’s a significant contender to the products that rule the market.

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