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Compare Trustpilot vs CloudCherry

What is better Trustpilot or CloudCherry? When you compare Trustpilot and CloudCherry, you can actually see which CRM Software product is the better choice. This means that your company can select the most productive and useful program. You can check the details, for example available tools, prices, plans offered by each vendor, offer stipulations, and many more

We also let you evaluate their general scores to know which one appears to be better. Trustpilot has 8.7 points for overall quality and 94% rating for user satisfaction; while CloudCherry has 8.5 points for overall quality and 100% for user satisfaction. You can also assess which software business is more credible by sending an email inquiry to both and see which vendor replies sooner.

We are aware that not all businesses have enough time to test a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Feedback & Reviews Management Software category are: SoGoSurvey, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Rate and review over 120,000 companies in over 20 categories
  • Receive and publish customer reviews
  • Design and send out review request forms to your best customers
  • Discover, filter, and respond to reviews received from customers
  • Integrate reviews with third-party apps

Pricing Info

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WordPress, Travelex, Dior

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Trustpilot is the online standard in building better customer experiences. It connects consumers with the companies they buy from.

Company Email

support@trustpilot.com

Contact No.

Company's Address

245 Fifth Avenue
New York, NY 10016
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omni(Present)- Channel (17+ VOC channels)
  • Flexible questionnaire builder
  • Readymade questionnaire templates
  • Net Promoter Score
  • Automated Sentiment Analysis
  • Customer Satisfaction
  • Customer Effect Score
  • Email Links & Embeds
  • Chatbots
  • Popup Surveys
  • QR Codes
  • Customer Delight Meter & Customer Delight Score
  • Feedback & Customer Experience and Dashboard
  • Insight Center Mobile App
  • Scheduled Report
  • Real-time Insights
  • Custom Reports
  • Department Roles & Views
  • Role-based Notifications
  • Ticketing & Call Center
  • Inbound IVR
  • Open API
  • Predictive Analytics
  • Text Analysis
  • Sentiment Analysis
  • Custom Dashboard
  • Customer Journey Mapping
  • Predictive Modeling

Pricing Info

CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fastrack, University of Essex, Puma

Integrations

CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.

Company Email

info@getcloudcherry.com

Contact No.

Company's Address

Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you are still having doubts about which app will perform best for your company it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how extensive is its online presence.For example, if you check Trustpilot LinkedIn page you’ll learn that they are followed by 12679 users. In case of CloudCherry the number of followers on their LinkedIn page is 1501.

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