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Compare TRUSTist REVIEWer vs JitBit HelpDesk

What is better TRUSTist REVIEWer or JitBit HelpDesk? The ideal CRM Software is a solution that can handle your company’s specific requirements. It is possible to identify which solution works really with your business if you examine different products before you decide which one is the best.

For instance, TRUSTist REVIEWer and JitBit HelpDesk are scored at 8.0 and 9.2, respectively, for total quality and performance. Similarly, TRUSTist REVIEWer and JitBit HelpDesk have a user satisfaction rating of 100% and 100%, respectively, which suggests the general feedback they get from customers. Better yet, get in touch with an existing user of the software and solicit their feedback regarding the software in question.

As of now, the leading solutions in our Feedback & Reviews Management Software category are: Yotpo, Qualtrics CX, SoGoSurvey.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback and Review Management
  • Review Collection and Aggregation
  • Embeddable Widget
  • Google Stars
  • Display Reviews on Social Media

Pricing Info

TRUSTist REVIEWer does not provide their pricing details publicly. Should you be interested in investing in this system, be sure to contact the vendor to inquire about their subscription information and other product details. For your convenience, you may also request for a demo to get a better idea of what the system has to offer.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

TRUSTist REVIEWer integrates with the following social networks:

  • Facebook
  • Google My Business
  • Google+
  • Twitter

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TRUSTist REVIEWer is a feedback management solution that collects and aggregates customer reviews and feedback, helping business and organizations harness the power of customer reviews.

Company Email

info@trustist.com

Contact No.

Company's Address

Blake House 2a,
St Martin's Lane York
North Yorkshire YO1 6LN
United Kingdom

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

If you continue having doubts about which app will be best for your company it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how large is its online presence. For instance, in case of Facebook TRUSTist REVIEWer has 53 likes on their official profile while JitBit HelpDesk profile is liked by 702 users.

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