Compare Peek Pro vs. Track-It!

When looking for the right Customer Support Software for your firm our recommendation is that you assess the features, rates, as well as other crucial data regarding the product and vendor. Here, you can examine the similarities and discrepancies between Track-It! (overall score at 8.1 and user satisfaction at 100%) and Peek Pro (overall score at 7.9 and user satisfaction at 98%). You may also check out their particulars elements, such as services, plans, costs, conditions, etc. Moreover, analyze the terms closely for information on hidden costs, including, setup cost, independent customer service, upgrade fees, disk space fees, and others. We know that not all businesses have enough time to examine a large number of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
Compare

Peek Pro

VS

Track-It!

VS

Peek Pro screenshot Track-It! screenshot
Pricing Page

Our Score

Our Score

7.9 ?

Our Score

8.1 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?

Pricing

Pricing

by quote

$995

Price Scheme

Price Scheme

Quote-based One-time payment
Full Review

Full Review

Product Info

Product Info

A software for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists.
Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
Useful Links
Features

Features

Peek Pro FEATURES

  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app

Track-It! FEATURES

  • IT Help Desk / Facilities Management / HR Management
  • Asset Management
  • Change Management
  • Self-Service Portal
  • Software License Management
  • Mobile Help Desk
  • Knowledge Management
  • Scheduled & E-mailed Reports
  • Dashboards and Analytics
  • Purchasing
  • Training
  • Library
Types of Support

Types of Support

Phone
Ticket
Phone
Ticket Training
Available Integrations

Available Integrations

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

  • LDAP/Active Directory integration
  • Track-It Barcode
  • Remote Track-It!
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

3rd Floor, 639 Front Street, San Francisco, CA 94111, United States 2101 CityWest Boulevard
Houston, TX 77042
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Email Address

Email Address

support@peek.com
Contact Phone

Contact Phone

855-733-5872 (800) 218-3373
Pricing Plans

Pricing Plans

Contact Peek Pro now for pricing details and request a demo.

Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.

Languages

Languages

USA, UK, Canada USA, Canada
Pricing Page

Pricing Page

Learn more about Peek Pro pricing Learn more about Track-It! pricing
Popular Clients

Popular Clients

Babylon Tours, Zoological Wildlife Foundation, Boston PhotoWalks Zane State College
Compare Products

Compare Products

Compare with UserEngage
Compare with REVE Chat
Compare with LiveAgent
Compare with CDMessenger
Compare with Pulseway
Compare with Ytel
Compare with Aspect Zipwire
Compare with CoreSystems
Compare with Cugic Live Chat
Compare with Bazaarvoice Connections
Compare with Zoho SalesIQ
Compare with QB Techs
Compare with Helpjuice
Compare with Helpman
Compare with Live2Support
Compare with Inbenta
Compare with Vocalcom Cloud Contact Center
Compare with Bluenose
Compare with Yonyx
Compare with Semantria
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will be able to cover all the requirements of a specific team. Even though main features of Track-It! and Peek Pro are obviously a priority you should also thoroughly explore the integrations provided by a given product. Quote frequently your team will already be making use of some other B2B software in your company and it’s always better to choose apps that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of data between your teams and services, which can really reduce time wasted on migrating between one solution and the next.