Compare Track-It! vs. Peek Pro

When looking for the right Customer Support Software for your firm our recommendation is that you assess the features, rates, as well as other crucial data regarding the product and vendor. Here, you can examine the similarities and discrepancies between Track-It! (overall score at 8.1 and user satisfaction at 100%) and Peek Pro (overall score at 7.9 and user satisfaction at 98%). You may also check out their particulars elements, such as services, plans, costs, conditions, etc. Moreover, analyze the terms closely for information on hidden costs, including, setup cost, independent customer service, upgrade fees, disk space fees, and others. We did our best to prepare reviews of all popular Customer Support Software services offered on the market, but among them these three caught our special attention: Freshdesk, Samanage, LiveAgent.
Compare

Track-It!

VS

Peek Pro

VS

Track-It! screenshot Peek Pro screenshot
Pricing Page

Our Score

Our Score

8.1 ?

Our Score

7.9 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

98% ?

Pricing

Pricing

$995

by quote

Price Scheme

Price Scheme

One-time payment Quote-based
Full Review

Full Review

Product Info

Product Info

Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
A software for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists.
Useful Links
Features

Features

Track-It! FEATURES

  • IT Help Desk / Facilities Management / HR Management
  • Asset Management
  • Change Management
  • Self-Service Portal
  • Software License Management
  • Mobile Help Desk
  • Knowledge Management
  • Scheduled & E-mailed Reports
  • Dashboards and Analytics
  • Purchasing
  • Training
  • Library

Peek Pro FEATURES

  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app
Types of Support

Types of Support

Phone
Ticket Training
Phone
Ticket
Available Integrations

Available Integrations

  • LDAP/Active Directory integration
  • Track-It Barcode
  • Remote Track-It!

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Vendor's Address

Vendor's Address

2101 CityWest Boulevard
Houston, TX 77042
3rd Floor, 639 Front Street, San Francisco, CA 94111, United States
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Email Address

Email Address

support@peek.com
Contact Phone

Contact Phone

(800) 218-3373 855-733-5872
Pricing Plans

Pricing Plans

Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.

Contact Peek Pro now for pricing details and request a demo.

Languages

Languages

USA, Canada USA, UK, Canada
Pricing Page

Pricing Page

Learn more about Track-It! pricing Learn more about Peek Pro pricing
Popular Clients

Popular Clients

Zane State College Babylon Tours, Zoological Wildlife Foundation, Boston PhotoWalks
Compare Products

Compare Products

Compare with Ringostat
Compare with SherpaDesk
Compare with JivoChat
Compare with TrueChat
Compare with WSDesk
Compare with Hitsteps
Compare with WhosOn
Compare with SafeSoft Solutions
Compare with MightyCall
Compare with Smartsupp
Compare with Bookeo
Compare with KnowledgeOwl
Compare with UseResponse
Compare with RepRevive
Compare with uContact
Compare with Smartsupp
Compare with Genesys
Compare with Gigya
Compare with Zendesk Chat
Compare with FocalScope
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will be able to cover all the requirements of a specific team. Even though main features of Track-It! and Peek Pro are obviously a priority you should also thoroughly explore the integrations provided by a given product. Quote frequently your team will already be making use of some other B2B software in your company and it’s always better to choose apps that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of data between your teams and services, which can really reduce time wasted on migrating between one solution and the next.