Compare Peek Pro vs. Track-It!

When looking for the right Customer Support Software for your firm our recommendation is that you assess the features, rates, as well as other crucial data regarding the product and vendor. Here, you can examine the similarities and discrepancies between Track-It! (overall score at 8.1 and user satisfaction at 100%) and Peek Pro (overall score at 7.9 and user satisfaction at 98%). You may also check out their particulars elements, such as services, plans, costs, conditions, etc. Moreover, analyze the terms closely for information on hidden costs, including, setup cost, independent customer service, upgrade fees, disk space fees, and others. We did our best to prepare reviews of all popular Customer Support Software products that you can find on the market, but among them these three caught our special attention: Samanage, Freshdesk, LiveAgent.

Peek Pro




Our Score

Our Score

7.9 ?

Our Score

8.1 ?

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?


by quote


Price Scheme

Quote-based One-time payment

Full Review

Product Info

A software for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists.
Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.



  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app


  • IT Help Desk / Facilities Management / HR Management
  • Asset Management
  • Change Management
  • Self-Service Portal
  • Software License Management
  • Mobile Help Desk
  • Knowledge Management
  • Scheduled & E-mailed Reports
  • Dashboards and Analytics
  • Purchasing
  • Training
  • Library

Types of Support

Ticket Training

Available Integrations

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

  • LDAP/Active Directory integration
  • Track-It Barcode
  • Remote Track-It!

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business

Vendor's Address

3rd Floor, 639 Front Street, San Francisco, CA 94111, United States 2101 CityWest Boulevard
Houston, TX 77042

Available Devices

Windows Mobile
Windows Mobile

Email Address

Contact Phone

855-733-5872 (800) 218-3373

Pricing Plans

Contact Peek Pro now for pricing details and request a demo.

Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.


USA, UK, Canada, Europe, Asia, Australia, Latin America USA, Canada

Pricing Page

Learn more about Peek Pro pricing Learn more about Track-It! pricing

Popular Clients

Babylon Tours, Zoological Wildlife Foundation, Boston PhotoWalks Zane State College

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Popular Alternatives


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No Customer Support Software will be able to cover all the requirements of a specific team. Even though main features of Track-It! and Peek Pro are obviously a priority you should also thoroughly explore the integrations provided by a given product. Quote frequently your team will already be making use of some other B2B software in your company and it’s always better to choose apps that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of data between your teams and services, which can really reduce time wasted on migrating between one solution and the next.