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Compare Towbook vs Oracle BPM

What is better Towbook or Oracle BPM? With different functions, pricing, details, and more to check, determining the best Business Process Management Software for your organization is challenging. Nevertheless by using our system, it's easy to match the characteristics of Towbook and Oracle BPM together with their general score, respectively as: 8.2 and 8.4 for overall score and N/A% and 100% for user satisfaction.

You can also compare them feature by feature and find out which application is a more suitable fit for your company. Don’t forget to ask for a demo first prior to opting in for a plan to experience how the program performs in practical situations.

We did our best to prepare reviews of all popular Business Process Management Software services that you can find on the market, but among them these three deserved our special attention: Promapp, Wrike, bpm’online studio.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dispatch management
  • Impound management
  • Invoicing
  • real-time updates
  • Email
  • Third party integrations
  • Reminders and notifications
  • User accounts
  • Tax reports
  • Customized pricing
  • Discount management
  • Automatic notifications
  • Record management
  • GPS tracking system
  • Multiple vehicles in a single dispatch
  • Mobile apps
  • Photos and files transfer

Pricing Info

Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – $49.00/mo

  • All standard Towbox features
  • 250 calls per month
  • Unlimited user accounts
  • iOS & Android apps
  • Commission tracking 

Premium – $99.00/mo

  • 500 calls per month
  • Impound management 
  • State Forms  and Impound letters automation
  • Automatic changes to invoices adhering to pricing rules
  • Motor Club Digital Dispatching 
  • Multiple tax rate support
  • Automatic addition of calls with email processing
  • Call history management
  • Call chat

Professional – $189.00/mo

  • Advanced features for private properties
  • Direct Billing and Payment Import 
  • GPS Tracking 
  • Google map integration and mileage calculation
  • Customer’s location tracking.
  • Impound Reminders 
  • Integration with QuickBooks
  • Online customer portal to order tows. 
  • 1,000 calls/ month 
  • Multi-company support

Ultimate Plus – $289.00/mo

  • 1,500 calls/month
  • Vehicle Damage management
  • Accident Reports 
  • Pre-Trip Inspection

Enterprise – $389.00/mo

  • 2,000 calls/month.
  • $49/1000 calls above 2000

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mr. QuickPick Sacramento, SSR Towing, A2B Towing & Recovery

Integrations

Towbook integrates with the following business systems and applications:

  • Google Maps
  • QuickBooks Online
  • QuickBooks
  • TomTom WEBFLEET
  • Agero
  • GEICO
  • Quest
  • Allied Dispatch
  • Allstate
  • NSD
  • Road America

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Towbook is an online towing management system that provides extensive towing management tools and features for towing businesses.

Company Email

sales@towbook.com

Contact No.

Company's Address

St. Clair Office
201 North Riverside Avenue, Unit E6
St. Clair Michigan 48079
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Oracle Process Composer
  • Process simulation and analysis
  • Process player
  • Web Form designer
  • Business rules
  • Process workspace and monitoring dashboards
  • Social
  • Unified WYSIWYE model
  • Adaptive case management
  • Oracle BPM studio
  • Integrated content management
  • Business activity monitoring
  • Business catalog
  • Oracle ADF mobile
  • Packaged application adapters
  • Predefined process models and business rules

Pricing Info

Oracle BPM payment plans and enterprise pricing are available only upon request. Contact the company for further information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Oracle BPM helps enterprise excel in process management by delivering a comprehensive, industry-leading tools for business process management.

Company Email

oraclesales_us@oracle.com

Contact No.

Company's Address

Oracle Corporation 500 Oracle Parkway,
Redwood Shores, CA 94065
USA

bpm’online studio enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Almost as crucial as features and client support level are pricing plans provided by Towbook and Oracle BPM. Even though cost should not be the only element it’s surely a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and easily scaled up when your business grows. You should be certain you don’t opt for plans that have complex tools that you won’t use and always make an effort to get in touch with the vendor directly because big companies can frequently count on special pricing. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and provides you with a practical overview of what it feels like to work with Towbook and Oracle BPM.

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