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Compare Totango vs Vtiger

What is better Totango or Vtiger? There are numerous CRM Software products available for businesses right now. The best way to find out which service fits your needs best is to examine them side by side. As an example, here you can compare Totango and Vtiger for their overall score (8.8 vs. 8.7, respectively) or their user satisfaction rating (90% vs. 96%, respectively).

You can also check their features and pricing terms as well as other valuable information below. When matching products make sure you analyze their similar capabilities and mark their differences to have a clearer picture of both deals. Likewise, bear in mind to assess other issues such as security, backup, ease-of-use, and customer service.

If you want to quickly find the top Customer Experience Management Software according to our review team we recommend you check out the following services: Yotpo, Qualtrics CX, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Marketing
  • Contact Management
  • Forecasting
  • Opportunity Management
  • Workflow Automation
  • SLAs
  • Case Management
  • Lead Management
  • Performance Reporting
  • Security management
  • Subscription Management
  • Product Customization
  • Flexible Workflows
  • Customer Portal
  • Insights
  • Tasks and Activities
  • Collaboration
  • Reporting and Insights
  • Mobile Apps
  • Document and Files
  • Project Management
  • Inventory Management

Pricing Info

Vtiger is available in the following payment plans:

Sales Package:

Sales Starter – $10/month/user

  • Contact management
  • Leads and opportunities
  • Quote builder
  • Web-to-lead forms
  • Document management
  • Workflow management
  • Mass email campaign
  • Advanced reporting
  • Sales pipeline management
  • 24-hour support

Sales Professional – $20/user/month

  • All Sales Starter features
  • Sales forecasting
  • Invoicing
  • Twitter integrations
  • Payment processing
  • Multiple currencies
  • Autoresponder campaigns
  • 24-hour support

Support Package:

Support Starter – $10/month/user

  • Case management
  • Contact management
  • Knowledge Base
  • Web and email to ticket
  • Workflow automation
  • Document management
  • Reporting
  • Service level agreements
  • Business hours
  • 24-hour support

Support Professional – $20/month/user

  • All features from Support Starter
  • Support insights
  • Twitter integrations
  • Customer portal
  • Make, receive, log and record phone calls
  • Custom modules and records
  • 24-hour support

All-in-one Package – $35/user/month

  • All features from Sales Professional and Support Professional
  • Project management
  • Inventory management
  • 25,000 email/month
  • 24-hour support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

eLobe, Contus, GB Advisor, MowGreen, Breezway, Milky Way Ventures

Integrations

Vtiger integrates with the following systems and applications:

  • Gmail
  • Google Apps for Work
  • Megento
  • MailChimp
  • MS Outlook
  • PayPal
  • Quickbooks
  • Xero
  • Zapier
  • Dropbox
  • Google Drive
  • MS Office 365
  • Google Docs
  • DocuSign

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vtiger is a on-stop CRM which helps companies increase sales and improve their marketing ROI, as well as to deliver better customer service.

Company Email

support@vtiger.com

Contact No.

Company's Address

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both Totango and Vtiger were tested by a group of reliable B2B experts who prepared a detailed analysis of all key elements of every service. Their ultimate rating was prepared using our unique SmartScore model which gives an individual partial score to each factor including: main functionalities, customer support, mobile support, security, client satisfaction as well as media presence. We realize useful features are not the only thing essential to a business so we make an effort to pay attention to all sides of a product before calculating its final score.

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