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Compare Totango vs Vision Critical

What is better Totango or Vision Critical? If you want to have a convenient way to decide which CRM Software product is better, our proprietary method gives Totango a score of 8.8 and Vision Critical a score of 8.6 for total quality and performance. At the same time, Totango is rated at 90%, while Vision Critical is rated 84% for their user satisfaction level.

You can also examine their product details, such as features, tools, options, plans, prices, and much more. Find out if the application lets you to customize at least part of its workflows to make sure it complements your own business procedures.

Those of you who don't have much time or could use a Customer Experience Management Software advice from our team might want to investigate these top choices for the current year: Smartlook, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 84%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sparq authoring
  • Survey templates
  • Private discussion boards
  • Analysis Beta
  • Advanced member recruiting tools
  • Profiling
  • Deep audience segmentation
  • Real-time metrics
  • Shareable reports
  • Historical insight
  • Multilingual support
  • Security

Pricing Info

Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Discovery Communications, NASCAR, Marriott

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Critical is a cloud-based customer intelligence platform that provides engaging, real-time data that empowers customer engagement online.

Company Email

Contact No.

Company's Address

200 Granville Street Mezzanine Floor
Vancouver, BC V6C 1S4
Canada

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you research various CRM Software products you shouldn’t just study their features list and available pricing plans. Pay attention to the fact that the app should be meeting your needs and business so the more flexible their offer the better. Check what platforms are supported by Totango and Vision Critical and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a key element for many firms.

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