Totango offers a clear view of engagement across multiple customer portfolios and segments.
Vision Critical is a cloud-based customer intelligence platform that provides engaging, real-time data that empowers customer engagement online.
Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.
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| 1200 Park Place, Suite 200|
San Mateo, CA 94403
| 200 Granville Street Mezzanine Floor|
Vancouver, BC V6C 1S4
|Types of Clients|
Types of Clients
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.
|Pandora, AutoDesk, Zoom||Discovery Communications, NASCAR, Marriott|
|Learn more about Totango pricing||Learn more about Vision Critical pricing|
|Types of Support|
Types of Support
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You shouldn’t count on just a wide array of functionalities and flexible pricing plans from a well-known CRM Software. Almost as essential as core features is a quality customer support. You want to guarantee that if you have any questions about Totango or Vision Critical, or you run into a problem, or perhaps you’ll want to request a certain update or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to profit from personal training or at least an FAQ you can use.