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Compare Totango vs TrustSpot

What is better Totango or TrustSpot? With different functions, pricing, terms, and more to evaluate, choosing the best CRM Software for your firm is hard. Nevertheless by using our system, it's easy to match the features of Totango and TrustSpot as well as their general score, respectively as: 8.8 and 8.2 for overall score and 90% and 100% for user satisfaction.

You can also assess them feature by feature check out which program is a better fit for your business. Don’t forget to ask for a demo first before subscribing to see how the software performs in real setting.

In case you you want to quickly locate the optimal Customer Experience Management Software according to our review team we suggest you examine the following solutions: Yotpo, Qualtrics CX, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Pricing Info

TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Startup – $29/month

  • 300 Review Requests
  • +100 Free Kickstart Credits
  • Coupon Marketing
  • Smart Review Reminders
  • On-Site Trust Badges

Growth – $79/month

  • 1,000 Review Requests
  • +300 Free Kickstart Credits
  • Review Request Customization
  • Product Reviews
  • On-Site Trust Widgets
  • On-Site Trust Carousel

Premium – $149/month

  • 3,000 Review Requests
  • +1,000 Free Kickstart Credits
  • Respond To Reviews
  • Facebook Page Review Tab
  • Visual Marketing
  • Featured Product Upsells
  • On-Site Trust Tab

Ultimate – $399/month

  • 6,000 Review Requests
  • +6,000 Free Kickstart Credits
  • Custom Widget API
  • Product Q&A
  • Dedicated Success Manager
  • Priority Support
  • Design Consulting
  • Full Service Onboarding

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bargain Games UK, Panzer Wrecks, Valley Craft, Select Chauffeurs

Integrations

TrustSpot integrates with the following business systems and applications:

  • Shopify
  • Bigcommerce
  • Magento
  • WooCommerce
  • PrestaShop
  • OpenCart

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business.

Company Email

support@trustspot.io

Contact No.

Company's Address

13506 Summerport Village Pkwy, Suite 1006
Windermere, FL 34786
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Please keep in mind that even though both Totango and TrustSpot may provide an outstanding array of features every product may be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a business type they are catering to. Some features could scale up efficiently for large enterprises but if you own a small or mid-sized business it’s frequently better to refrain paying for customized features that you might never actually use.

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