Compare Totango vs. TeamSupportWhen choosing the proper CRM Software for your business it is recommended that you examine the characteristics, pricing, along with other crucial details concerning the product and vendor. Here, you can examine the parallels and discrepancies between Totango (overall score at 8.8 and user satisfaction at 90%) and TeamSupport (overall score at 9.1 and user satisfaction at 99%). It's also possible to look at their specific modules, such as tools, plans, pricing, conditions, etc. Moreover, read the terms carefully for information on extra charges, such as, installation, separate helpdesk support, upgrade fees, disk space fees, and others. Those of you who are pressed for time or need a Customer Experience Management Software recommendation from our experts might want to examine these top choices for the current year: Yotpo, Contactually, Qualtrics CX.
|Quote-based||Monthly payment | Annual Subscription|
Totango offers a clear view of engagement across multiple customer portfolios and segments.
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
Enterprise – $65 per agent month, billed annually
| 1200 Park Place, Suite 200|
San Mateo, CA 94403
| 100 Highland Park Village, Suite 200|
Dallas, TX 75205
|Pandora, AutoDesk, Zoom||AT&T, Walmart, American Lung Association, Fuji Film, NBA|
Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.
TeamSupport integrates with the following business systems and applications:
|Learn more about Totango pricing||Learn more about TeamSupport pricing|
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Please keep in mind that even though both Totango and TeamSupport may offer an outstanding set of features each product could be designed for a different business size. If you are studying different apps you may want to give some attention to a business size they are aimed at. Specific features might scale up well for huge enterprises but if you run a small or medium company it’s often more sensible to stay away from paying for customized features that you might never use.