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Compare Totango vs RepuGen

What is better Totango or RepuGen? Buying the most effective Customer Experience Management Software product is all about assessing different solutions and figuring out the top application for your specific needs. Our proprietary system gives you a fast look at the general rating of Totango and RepuGen. For total quality and performance, Totango scored 8.8, while RepuGen scored 8.0. On the other hand, for user satisfaction, Totango earned 90%, while RepuGen earned 95%.

Below it's also possible to check their features, terms, plans, etc. to see which program will be more suitable for your needs. An important element to assess is if the software allows you to enable and disable permissions on different types of users to protect any confidential corporate data.

Users who are pressed for time or want a Customer Experience Management Software advice from our team might want to try out these top choices for the current year: Zendesk, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Pricing Info

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Family Care Centers, MemorialCare Medical Group

Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.

Company Email

info@repugen.com

Contact No.

Company's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

You don’t want only a wide range of features and adjustable pricing plans from a popular Customer Experience Management Software. Almost as essential as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Totango or RepuGen, or you face some problems, or maybe you’ll need to request a specific change or feature useful to your company you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you are able to benefit from individual training or at least a knowledge base you can use.

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