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Compare Totango vs Feedier

What is better Totango or Feedier? You have such a huge number of CRM Software alternatives in today’s market that selecting the best product is often overwhelming. On our comparison page, you can actually evaluate the functions, pricing conditions, available plans, and more details of Totango and Feedier.

It’s also possible to compare their score (8.8 for Totango vs. 8.0 for Feedier) and user satisfaction level (90% for Totango vs. 100% for Feedier). The scores and ratings provide you with an overall idea how both these software products perform. In addition, make sure if the software can integrate with the company’s current business apps to ensure greater productivity.

Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Yotpo, Qualtrics CX, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Feedback Gathering
  • Widget Feedback Gathering
  • Social Media Feedback Gathering
  • SMS Feedback Gathering
  • App-Based Feedback Gathering
  • Feedback Entries Filters
  • Customer Grouping & Segmentation
  • Public Board Option
  • Reward Program & Management
  • Real-Time Insights
  • API & Webhooks
  • Slack Integration
  • Zapier Integration

Pricing Info

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An organized and gamified feedback gathering application for businesses.

Company Email

contact@feedier.com

Contact No.

Company's Address

Alkalab SAS
16 Place Caulier
5900 Lille
France

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Every time you choose a solution that you think will be an actual asset for your company you shouldn’t only focus on what professionals have to say about it. Quite frequently personal experience with the solution may be different, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a quick impression of how actual users of Totango and Feedier evaluate their experience with the service. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a complete and credible overview of what other customers think about each app. In this example Totango got a total satisfaction rating at 90% while for Feedier 100% of people claim they had a positive experience with it.

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