Vocalcom Cloud Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drag & Drop Template Editor
- Premium Email Templates
- Free Images
- Reusable Content Blocks
- XML Product Feeds
- Merge Tags
- Web Plugin
- Plugin Customization
- File Manager
- Photo Storage
- Email Export/Download
- Integrations
Pricing Info
Pricing Info
TOPOL is available in two editions – professional and plugin. Here are the enterprise pricing details:
TOPOL Pro Plans
TOPOL Pro Free – $0
- For personal use
- Free 5 GB image data traffic
- Unlimited email newsletter templates
TOPOL Pro Paid – $10/3 users/month ($15 if billed annually)
- Advanced features for teams & agencies
- Free 5 GB image data traffic
- Premium email templates & Free images
- Unlimited email newsletter templates
- Merge tags, special content, & special links
- Prebuilt content blocks
- Saved content blocks
- HTML blocks
- Template management
- Collaboration
- Sending platform integration
TOPOL Plugin Plans
TOPOL Pugin Startup – $60/month
- 50 active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Support for multiple languages
- White Label editor
- Prebuilt content blocks
- Custom content blocks
- HTML blocks
- Product content blocks
- Merge tags, special content, & special links
- Custom plugin notifications
- Custom plugin skins
- Integration with custom or self-hosted storage
TOPOL Plugin Business – $300/month
- 1,000 active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Includes all Plugin Startup features
TOPOL Plugin Unlimited – $600/month ($6,000 if billed annually)
- Unlimited active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Includes all Plugin Startup features
Integrations
Integrations
TOPOL integrates with:
- Gmail
- MS Outlook
- Mailchimp
- Sendy.co
- Sendinblue
- Google Storage Platform
- Amazon S3
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBC, Intercom, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPOL.io is an email design software that allows users to create professional-looking email newsletters without HTML coding and graphic designing skills needed
Company Email
Contact No.
Company's Address
Ecomail.cz, s.r.o.
Aa Zderaze 1275/15, 120 00 Prague 2,
Czech republic
TOPOL Comparisons
Popular TOPOL Alternatives
NOAWARDS
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Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
Vocalcom Cloud Contact Center Comparisons
Popular Vocalcom Cloud Contact Center Alternatives
In case you are still having second thoughts about which solution will be best for your company it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each app is and how wide is its online presence.For example, if you check TOPOL LinkedIn page you’ll learn that they are followed by 431 users. In case of Vocalcom Cloud Contact Center the amount of followers on their LinkedIn page is 7888.
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