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Compare Toonimo vs dialogEDU

What is better Toonimo or dialogEDU? There is a wide range of Learning Management System - LMS products out there today. The best way to find out which one fits your needs best is to compare them side by side. For instance, here you can compare Toonimo and dialogEDU for their overall score (8.5 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

You can even compare their capabilities and pricing stipulations along with other helpful facts below. When matching products make sure to compare their related features and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to assess secondary factors such as security, backup, intuitiveness, and customer support.

In case you you have to quickly locate the top Help Desk Software according to our review team we recommend you examine these services: Freshdesk, Salesforce Service Cloud, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Pricing Info

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes

Integrations

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.

Company Email

info@toonimo.com

Contact No.

Company's Address

228 Park Avenue South
New York, NY 10003

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Responsive design with theming
  • Engaging courses
  • Personalized digital student locker
  • Secure and reliable technology
  • Outstanding 24×7 service and support
  • Adaptable bandwidth responsiveness and streaming
  • Custom domain/URL
  • E-commerce functionality
  • Community learner forums
  • Socially engaging features
  • Sophisticated email engine
  • Targeting and segmentation
  • Badges and achievements

Pricing Info

Contact dialogEDU for information on their basic and enterprise pricing packages. You can submit a demo request to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

dialogEDU integrates with the following business systems and applications:

  • Salesforce
  • Stripe
  • Jaspersoft
  • New Relic
  • Onelogin
  • In What Language
  • ENZ
  • iDesign
  • IMS Global
  • Blue Syntax
  • Cisco WebEx
  • CPE Monitor
  • Campus Management
  • Asana
  • AWS
  • Adobe
  • Zendesk
  • Zoom
  • Turn It In
  • Traliant
  • Sage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Enterprise-grade, next-generation learning management system (LMS) that features an intuitive design, highly secure, and can be modified to serve any learning purpose.

Company Email

info@dialogedu.com

Contact No.

Company's Address

dialogEDU
2751 South Dixie Hwy., Suite 400
West Palm Beach, FL 33405
United States

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help desk automation
  • Agent collaboration
  • SLA management
  • Mobile apps
  • Ticket fields and request forms
  • Real-time updates
  • Macros
  • Customer views
  • Flexible ticket management with automated workflow
  • Multi-channel support: email, web, phone, chat, social media
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi-locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

If you compare various Learning Management System - LMS software you shouldn’t only explore their list of features and offered pricing packages. Consider that the product should be adjusted to your requirements and company so the more flexible their offer the better. Find our which OSes are supported by Toonimo and dialogEDU and be certain you will get mobile support for whichever devices you work on in your company. You should also examine which languages and countries are supported, as this may be a deal breaker for many firms.

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